Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Screening Operations Specialist

Company: WISE

Location: Other US Location

Posted Feb 01, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a junior-level Screening Operations Specialist to join their growing team. The role involves identifying operational gaps, developing project management skills, and maintaining strong relationships with various teams. The ideal candidate is a motivated learner, strong communicator, and proactive team player with a good understanding of data analysis.

Health Solutions Partner - Manager/Health Solutions Partner

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

This role is a nonsales commercial position focused on providing educational and scientific content to healthcare professionals (HCPs) in the field of Gene Therapy. The goal is to improve patient impact and society, and to create a better customer experience. The role involves direct access subject matter expertise for HCPs and patients, driving deeper engagement on educational and scientific content, and supporting medicine availability at hospital levels. The role also involves onboarding customers to new operating model platforms, developing omnichannel plans, and supporting improved patient outcomes through education and services. The role requires a base degree in science, excellent medical-to-medical communication skills, and a track record of coalition building in complex environments.

Engineering Manager I - Measurements & Insights

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a high-performing self-serve advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovation, creativity, and high-performing campaigns. StackAdapt is seeking a technical Engineering Manager to lead a team of 24 engineers, focusing on the development of core measurement offerings and building new measurement solutions. The ideal candidate should have a proven track record, at least 5+ years of experience in building high-performant web applications, and expertise in Typescript, React, GraphQL, and Ruby on Rails. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning and development.

Sr. Director, Digital Strategy

Company: Protective Life

Location: Other US Location

Posted Feb 01, 2025

The Web Strategy and Governance leader is tasked with overseeing the digital strategy for Protective's web properties. This role involves advocating for end-users, aligning stakeholder needs with company objectives, and defining the user experience vision, strategy, and roadmap. The leader will manage a team of UX/UI designers, digital media developers, and content specialists, responsible for designing, implementing, and maintaining digital assets for marketing. Key responsibilities include establishing a comprehensive digital vision strategy, leading the management of web and digital assets, defining web strategy aligned with business objectives, developing and refining SEO strategy, ensuring web assets comply with brand guidelines and legal standards, and overseeing digital governance. The ideal candidate should have 15+ years of experience in digital strategy development, a Bachelor's degree in marketing, and proven expertise in delivering digital customer experience solutions.

Sales Manager - Mkt 4

Company: CDW

Location: Other US Location

Posted Feb 01, 2025

CDW, a Fortune 200 leader, is seeking a Sales Manager to lead an inside team of Account Managers. The role involves developing sales strategies, coaching and developing a team, managing resources, and building customer relationships. The Sales Manager will be responsible for meeting and exceeding sales and profit goals, driving interdepartmental collaboration, and proactively managing territory plans for growth. The ideal candidate should have a proven track record in sales, strong leadership skills, and excellent communication abilities.

Entry-Level Sales Associate

Company: The Acquisition Group

Location: Other US Location

Posted Feb 01, 2025

The Acquisition Group, a TELUS Communications partner, is offering an entry-level sales associate position with uncapped earning potential, career growth opportunities, and epic rewards. The role involves knocking on doors, introducing TELUS services, and providing excellent customer service. The company culture is autonomous, fast-paced, and rewarding, with perks like elite club trips, a year-end gala, and an onboarding bonus.

Subrogation Specialist

Company: ARMStrong Insurance Services

Location: Other US Location

Posted Feb 01, 2025

ARMStrong Receivable Management, a leading debt recovery and financial solutions provider, is seeking a Collection Subrogation Specialist. The role involves collecting outstanding balances, negotiating claims resolution, and establishing payment contracts. The company offers competitive compensation, benefits, and a generous paid time off policy. Requirements include 1-3 years of collections experience, strong communication skills, and proficiency in Microsoft Office.

Senior Product Manager, Marketing Cloud

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their marketing cloud team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. The ideal candidate should have experience in marketing technology, a Computer Science or Engineering background, and strong communication skills. StackAdapt offers competitive benefits, including equity, mental health care, and a supportive culture.

Country Brand Lead

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

The role involves planning and implementing marketing strategies for Gene Therapy Hemophilia products, driving financial performance, identifying market opportunities, and maximizing resources. The individual is accountable for strategic planning, tailoring global brand strategies to local markets, leading cross-functional teams, and developing organizational capabilities. They are responsible for revenue forecasts, strategic trademark planning, and identifying new market opportunities. The role requires 5+ years of marketing experience, preferably in specialty areas like Rare Disease, and proficiency in English and Mandarin.

Spécialiste, Support du client Bilingue/ Bilingual Client Support Specialist

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

Dealertrack Canada is a leading provider of web-based software solutions and services for various retail industries, including automotive, marine, recreational vehicles, motorcycles, and powersports. The company offers a comprehensive set of solutions, including SalesFampI products, market data for dealers, lenders, and OEMs, and digital document services. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. The Dealer Support Representative role involves responding to inbound calls and emails from dealerships, troubleshooting and resolving inquiries, providing supplementary training, and discussing the benefits and features of Dealertrack Canada's products. The ideal candidate should have 2+ years of customer service experience, exceptional communication skills, and technical proficiency in MS Office and Adobe Sales Systems.

Product Manager (Solution) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and automotive industry experience. The company offers a great work-life balance, hybrid work model, challenging problems, collaborative colleagues, opportunities for growth, regular feedback, flexible working hours, competitive salary, and various benefits.

Head of Development Finance Portfolio Management

Company: Shawbrook Bank

Location: Other US Location

Posted Feb 01, 2025

Shawbrook Bank is a purpose-driven organization that offers a diversified range of financial products and services, including development finance, real estate, and personal loans. The company prides itself on delivering a premium experience, flexibility, and certainty to its customers. Shawbrook's unique business model combines human expertise with advanced digital technology and data capabilities, enabling efficient and scalable operations. The company is seeking a Development Finance Portfolio Manager to oversee the team responsible for managing the credit risk of development finance transactions, supporting clients throughout their lifecycle, and ensuring excellent customer relationships. The role requires a quantitative degree, CFA or similar qualification, and over 10 years of experience in development finance. Shawbrook offers a range of benefits to support employee wellbeing, lifestyle, and recognition for outstanding contributions.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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