Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Strategy Consultants

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA is a global company with over 4000 experts in various fields, offering flexible working hours and a hybrid environment. The Growth Strategy team is seeking experienced consultants with strategic thinking, analytical skills, and client-oriented approach. The company values diversity, inclusion, and offers extensive benefits. The role involves leading strategic thinking, working with CX-level clients, and collaborating across various industries.

Onsite Administrative Assistant

Company: Resource Property Management

Location: Other US Location

Posted Jan 31, 2025

The text outlines the core values and duties of an employee at Resource Property Management. The company emphasizes honesty, integrity, respect, and courtesy. The employee's responsibilities include providing excellent customer service, resolving problems, managing community with Vantaca, preparing financial reports, tracking annual reports, processing applications, maintaining records, preparing emergency manuals, coordinating repairs, ordering supplies, inspecting property, reporting payroll, and handling special projects. The employee must possess strong communication skills, Excel knowledge, business acumen, customer focus, decision-making skills, results-driven management, and conflict resolution abilities. They must work under pressure, meet deadlines, and maintain regular attendance. Physical requirements include lifting up to 20 pounds and clear communication.

Application Support Analyst

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA is a global company with over 4000 employees specializing in strategy, technology, and innovation. They offer a customer-facing role in Application Support, focusing on support, maintenance, and delivery of various applications. The role involves problem-solving, excellent communication skills, and on-the-job training. PA values diversity and offers extensive benefits, including health and lifestyle perks, a generous pension scheme, and opportunities for community involvement.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a Silicon Valley leader in cloud infrastructure, seeks a Senior Solution Architect for its PreSales team. The role involves collaborating with Account Executives, leading enterprise discovery sessions, and developing tailored solutions for complex customer needs. Qualifications include a BS degree, 10+ years of consultative experience, expertise in container orchestrators, Linux/Windows architecture, cloud infrastructure, DevOps concepts, and scripting languages. The company offers a competitive compensation package, cutting-edge open-source innovation, and a high-energy environment.

Associate Sales Analyst

Company: Mattel

Location: Other US Location

Posted Jan 31, 2025

Mattel is seeking a candidate with a BABS in finance, economics, or international business, and expert level knowledge in Excel. The role involves optimizing inventory to meet customer needs and financial targets, developing and consolidating regional sales forecasts, and recommending inventory purchases. The candidate will maintain monthly item level allocation plans, review daily inventory levels, and collaborate with local teams to define sales and financial plans. Mattel is a leading global toy company with iconic brands and a strong commitment to innovation, inclusivity, and employee respect.

Associate Legal Counsel

Company: PSI CRO

Location: Other US Location

Posted Jan 31, 2025

PSI, a leading global Contract Research Organization, is seeking a qualified legal professional to join their team in Prague. The Associate Legal Counsel will focus on contracts related to clinical research in Ukraine, working closely with international legal and project teams. Key responsibilities include reviewing, drafting, and negotiating contracts, providing legal advice, ensuring compliance with PSI policies, and identifying legal issues. The ideal candidate will have a law degree, Ukrainian legislation knowledge, at least 3 years of commercial legal experience, fluency in Ukrainian and English, strong negotiation skills, and proficiency in Microsoft Office. PSI offers professional development and success opportunities.

Digital Hybrid Experience Designer (UX/UI/UR)

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA Consulting is seeking a Digital Hybrid Experience Designer with a passion for creating user-centered designs. The role involves designing expertise, user research, and collaboration with cross-functional teams. The company values diversity, innovation, and offers a hybrid working model. Benefits include extensive health and lifestyle perks, a generous pension scheme, and opportunities for community involvement.

Roustabout

Company: Parker Wellbore

Location: Other US Location

Posted Jan 31, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The Roustabout position is a rig crew member role with diverse responsibilities, including crane work, manual handling of tubulars and tools, maintaining drilling systems, and ensuring safety standards. The role requires knowledge of rig equipment, tubular sizes, and mechanical systems, along with proficiency in drilling operations and dropped objects prevention. A high school diploma is required, and previous oil industry experience is preferred. The role involves working in various conditions, including adverse weather, remote environments, and hazardous conditions, and requires lifting up to 50 pounds.

Digital Software Apprentice - Belfast

Company: PA Consulting

Location: Other US Location

Posted Jan 31, 2025

PA is recruiting digital apprentices in Belfast, offering hands-on software development experience on complex digital initiatives. Apprentices will work alongside top digital talent, learn from experts, and gain a Computing Science BSc from the University of Ulster. Key responsibilities include working with teams to develop custom software solutions, learning new technologies, participating in code reviews, and providing solutions to clients. Qualifications include working towards or having achieved CCC in A levels or equivalent, a collaborative working style, and a drive to succeed.

Sales Consultant

Company: Starkflow

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Sales Consultant position in Gurugram, India. The role involves managing the final stages of the sales cycle, closing deals, and driving revenue growth. Key responsibilities include identifying client needs, managing negotiations, building relationships, maintaining a sales pipeline, collaborating with various teams, achieving sales targets, ensuring customer satisfaction, and reporting. Required skills include proven sales experience, strong communication and negotiation skills, problem-solving abilities, and proficiency in CRM software. Preferred qualifications include previous experience in a closing-focused role, knowledge of digital marketing, and a Bachelor's degree in Business or Marketing. Benefits include a competitive salary, ongoing professional development, and a supportive work environment.

Account Supervisor

Company: Tombras

Location: Other US Location

Posted Jan 31, 2025

Tombras, a leading national advertising agency, is seeking an Account Supervisor for its Knoxville or Atlanta office. The role involves managing client relationships, leading project implementation, and coordinating with internal teams. The ideal candidate should have 5+ years of account management experience, a thorough understanding of creative development and production processes, and exceptional time management skills. Tombras offers a family-oriented environment, unlimited PTO, generous parental leave, and opportunities for career development.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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