Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Product Specialist - Sensor Technology

Company: ONYX Insight

Location: Other US Location

Posted Jan 31, 2025

ONYX Insight is seeking a Product Specialist for their Advanced Sensing team. The role involves providing technical support, collaborating with various teams, and driving product success. Key responsibilities include analyzing market trends, creating sales materials, and representing the company at events. The ideal candidate should have experience with complex technical products, strong communication skills, and a relevant degree. ONYX Insight offers opportunities for career growth, global influence, and a chance to work on high-impact projects in the renewable energy sector.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a leading open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and providing leadership throughout the sales cycle. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The role also requires excellent presentation skills and the ability to travel up to 75%.

IT Support Engineer

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group seeking a Technical Lead for their Managed Service Provider team. The role involves overseeing technical projects, assisting with new client deployments, and leading research and development to enhance technical offerings. The ideal candidate should have proven experience as a technical lead or senior engineer in an MSP or IT services environment, deep expertise in Microsoft 365, and strong R&D skills. The company offers an inclusive and diverse environment with a strong emphasis on continuous learning and professional development.

L2 Application support Engineer

Company: Parkar Digital

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an L2 Application Support Engineer role, which involves providing second-level support to end-users, collaborating with cross-functional teams to troubleshoot and resolve complex issues, and enhancing system efficiency. Key responsibilities include having good knowledge of databases, operating systems, and application architecture, proficiency in using ticketing tools, and excellent communication skills. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, proven 3+ years of experience in application support, and be comfortable with 24/7 on-call duties. Parkar Digital, the employer, values team members who are passionate about making a difference and offers entrepreneurship opportunities, wellness programs, and flexible working hours.

Logistics Operations Specialist

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a Logistics Operations Specialist to oversee the smooth transportation of products from suppliers to stores. The role involves managing daily issues, building relationships with stakeholders, and using digital tools to improve efficiency. The ideal candidate should have a strong supply chain mindset, experience in ocean supply chain flows, and a passion for daily operations. The position offers global opportunities and requires fluency in English.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Platform Leader - Integration Products and Services

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a young, motivated IT professional to join their dynamic team in Malmö, Sweden. The role involves leading projects, coordinating service deliveries, and working closely with vendors and internal teams. The ideal candidate should have experience in project management, product management, and IT software development. They should also possess strong communication skills, resource planning abilities, and knowledge of service management using ITIL. IKEA values diversity and encourages applications from individuals who may not meet all qualifications but can bring unique perspectives and experiences.

Supply Operations Developer - Supply Chain Operations

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a supply chain professional with experience in sourcing and logistics. The role involves stakeholder management, securing product availability, identifying constraints, ensuring logistical performance, and continuous improvement. The ideal candidate will have a university degree in logistics, engineering, economics, or business administration, and excellent communication and social skills. IKEA offers a challenging position with development opportunities in an inclusive work environment.

IT Business Analyst

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group with a global workforce of over 5800 employees across 25 jurisdictions, managing assets under administration exceeding US$750 billion. The company is committed to ESG and best-in-class technology. The Technical Support Engineer role involves providing technical support, troubleshooting issues, and ensuring a positive customer experience. Key responsibilities include end-user support, desktop management, infrastructure support, security and compliance, cloud technologies, SharePoint Online workflow development, SQL administration, application support, documentation, project participation, proactive problem-solving, and continuous learning. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of technical support experience, strong understanding of Windows and macOS, networking concepts, Active Directory, Microsoft 365 administration, SQL Server administration, troubleshooting, communication, and teamwork skills. The company values sustainability, diversity, and employee development.

Associate Executive - Secretarial

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group that values client service delivery and offers opportunities for career growth. They seek a skilled professional with experience in corporate secretarial and legal administration, knowledge of relevant legislation, and a commitment to integrity and continuous learning. The company fosters an inclusive environment and encourages employees to share knowledge and seek new challenges.

Business Analyst - Supply Chain Development

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

Inter IKEA Group is seeking a Business Analyst for Logistics and Fulfillment within Supply Chain Development Execution. The role involves working with a digital product team, identifying improvements, and ensuring quality implementation of stakeholder needs. The candidate should have strong analytical skills, excellent communication abilities, and a deep understanding of logistics or transport business context. The position offers an opportunity to contribute to a world-class supply chain and an affordable, sustainable customer experience.

Operations Supervisor – Fine Blanking

Company: MAT Holdings, Inc

Location: Other US Location

Posted Jan 31, 2025

MAT Holdings Inc, a leading global manufacturer with a 40-year history, is seeking an Operations Supervisor for their MENA Fine Blanking operation. The role involves managing the entire operation from raw materials to finished products, ensuring customer on-time delivery, troubleshooting stamping line issues, and collaborating with cross-functional teams. The ideal candidate should have experience in a stamping operation environment, preferably in fine blanking, strong technical skills, and good knowledge of PLC controls, hydraulic systems, and drawings. Excellent communication skills, strong planning and organizational skills, and a willingness to work independently are also required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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