Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Associate Product Manager (R-17365)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking an Associate Product Manager GTM to support product strategy and execution. The role involves working with cross-functional teams to ensure a seamless product launch, maximizing adoption, and driving customer engagement. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 2 years of B2B presales, solutions consulting, product management, or project management experience. Key responsibilities include developing go-to-market plans, sales enablement materials, and marketing campaigns. The role offers exceptional career growth opportunities and is based in London with a flexible hybrid work model.

Outbound Sales Representative (B2B)

Company: Snappr

Location: Other US Location

Posted Jan 31, 2025

Snappr, a global on-demand marketplace for professional photography, is seeking a Sales Representative B2B for its Manila office. The role involves conducting outbound calls, booking photoshoots for customers in the US and AU, and providing exceptional customer service. The ideal candidate should have proficiency in English, a positive mindset, and a passion for customer service. Snappr offers competitive benefits including monthly on-target earnings, HMO, and a great workspace in Ortigas CBD. The company culture emphasizes extreme ownership, diversity, and a league of A-players dedicated to peak performance.

Technical Support & Operator Instructor

Company: John Deere

Location: Other US Location

Posted Jan 31, 2025

John Deere Forestry, a leading global company in the forestry equipment sector, is seeking a Technical Support and Operator Instructor for a full-time position in Carlisle. The role involves optimizing and installing John Deere Forestry equipment, providing technical support and training to UK customers, and demonstrating skillful operation of harvesting and forwarding equipment. The ideal candidate should possess excellent organizational skills, problem-solving abilities, and a good understanding of mechanical, hydraulic, and electrical systems. John Deere Forestry offers a competitive remuneration package, including a competitive salary, flexible working environment, overtime, a bonus scheme, and excellent pension and health benefits.

Senior Product Manager (R-17358)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Product Manager GTM to lead the launch and commercialization of products across multiple markets and channels. The role involves crafting the GTM strategy, driving product adoption, and ensuring revenue targets are met. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related disciplines, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. The candidate should have a strong understanding of market research, competitive analysis, and customer needs assessment, with a proven track record of managing product launches and GTM strategies. Exceptional leadership, interpersonal, communication, and presentation skills are required. The role offers fantastic career development opportunities and is based in the vibrant Frankfurt office, with a hybrid work model.

Senior Manager, Product Management Go To Market (R-17366)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Manager of Go-To-Market Product Management for their London office. The role involves leading product launch strategies, working closely with cross-functional teams, and driving market adoption, competitive positioning, and revenue growth. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. Key responsibilities include developing and leading go-to-market strategies, defining success metrics, leading growth initiatives, and mentoring a team of product managers. Essential skills include strong understanding of market research, competitive analysis, and customer needs assessment, proven track record in managing product launches, excellent communication and project management skills, and the ability to collaborate with cross-functional teams.

React Engineer

Company: Wahed Invest

Location: Other US Location

Posted Jan 31, 2025

Wahed, a New York-based FinTech company, is seeking React engineers to join their Platform and Global development teams. The role involves building, maintaining, designing, and implementing new and current features across web-based platforms. The ideal candidate should have at least 1 year of commercial experience with JavaScript and TypeScript, knowledge of object-oriented and functional programming, and comfort with third-party packages for React. They should also be proficient in debugging, understanding REST APIs, and familiar with automated testing suites. The company offers a digital-first, international culture and an immersion into the world of FinTech and Islamic finance.

Presales Solution Consultant

Company: Docebo

Location: Other US Location

Posted Jan 31, 2025

Docebo, a rapidly growing SaaS company, is seeking a Presales Solution Consultant. The role involves building relationships with prospective customers, partnering with the sales team, and delivering outstanding experiences. The ideal candidate should have previous experience in technical sales or similar roles, strong knowledge of enterprise technologies, and a growth mindset. Docebo offers a generous vacation policy, career progression opportunities, and a hybrid office model. The company is committed to diversity and inclusion.

Senior Mobile Security Engineer

Company: UL Solutions

Location: Other US Location

Posted Jan 31, 2025

The job description outlines a role in Application Security Vulnerability Analysis and Penetration Testing, requiring 35 years of experience. The role involves leading reverse engineering on Mobile Applications, vulnerability analysis, penetration testing, and assessment techniques. It also includes skills in technical report writing, attending training workshops, and sharing knowledge through internal and external trainings. The candidate should have a university degree in Computer Science or similar, and a good understanding of mobile platform environments, coding languages, networking protocols, and microcontroller architecture.

Partner Sales Manager - Asia Pacific (APAC)

Company: Docebo

Location: Other US Location

Posted Jan 31, 2025

Docebo, a rapidly growing SaaS company, is seeking a dynamic Partner Sales Manager for the APAC region. The role involves developing and executing a strategic partner plan, identifying and onboarding new channel partners, and managing relationships with existing partners. The ideal candidate should have at least 5 years of experience in partner management or channel sales, preferably in the software or learning technology industries. They should have a proven track record of achieving sales quotas and developing strategic partnerships. The company offers a generous vacation policy, employee share purchase plan, career progression opportunities, and a hybrid office model. Docebo is committed to diversity and inclusion.

Customer Support Specialist

Company: MedTrainer

Location: Other US Location

Posted Jan 31, 2025

MedTrainer, a leading company in the healthcare industry, is seeking a Customer Support Specialist. The role involves handling customer inquiries via JIRA and phone calls, and requires 2 years of customer service experience, proficiency in English, and familiarity with CRM systems. The position is based in Querétaro, Mexico, with potential for home office. Benefits include major medical insurance, savings plan, English classes, and discount coupons. The company values problem-solving skills, excellent communication, and a customer-centric approach.

Quality Engineer - Coahuila

Company: John Deere

Location: Other US Location

Posted Jan 31, 2025

John Deere, a leading agricultural equipment company, is expanding its workforce and investing in technology to meet the growing demand for food, fiber, and infrastructure. The company is seeking a Quality Engineer in Coahuila, Mexico, to create and implement quality plans, ensure adherence to standards, and resolve quality issues. The ideal candidate will have expertise in quality tools, data analysis, and welding methods, along with proficiency in SAP ERP systems and CreoView KOTEM. A bachelor's degree in mechatronics, mechanical, metallurgical, or industrial engineering is required.

Event Representative

Company: Optimum

Location: Other US Location

Posted Jan 31, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The Event Representative role involves driving market engagement, building community relationships, and delivering sales through community events. Responsibilities include coordinating and representing the company at local events, identifying and developing partnerships, planning and executing market-specific initiatives, and engaging with existing customers to identify needs and recommend tailored solutions. Qualifications include an associate or bachelor's degree in Marketing, Communications, or a related field, experience in event coordination, sales, or community outreach, strong interpersonal communication and sales skills, and the ability to work independently and as part of a team. Optimum is committed to empowering employees and fostering an environment of collaboration, innovation, and positivity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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