Exceptional Customer Service Jobs in Remote
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Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.
VP, Engineering
Company: Syncro
Location: Remote
Posted Jan 29, 2025
Syncro, a remote-first B2B SaaS company, is seeking a VP of Engineering to lead a team of skilled engineers and managers. The role involves improving operational excellence, driving the technical roadmap, and collaborating with various teams. The company offers competitive benefits including a pay range of $195k-$275k USD, remote work, equity appreciation program, unlimited PTO, 401k plan, health insurance, parental leave, and more. The ideal candidate should have 8+ years of senior management experience, 12+ years of software development experience, and expertise in managing global teams and SaaS environments.
Sr. Strategic Account Executive - Ohio Valley
Company: Cohesity
Location: Remote
Posted Jan 29, 2025
Cohesity is a leader in AI-powered data security and management, offering comprehensive data security and management capabilities including immutable backup snapshots, AI-based threat detection, and rapid recovery at scale. The company has been recognized for innovation, product strength, and simplicity in design. Cohesity is seeking a Sr Strategic Account Executive for the Ohio Valley region, with a focus on driving satisfied customers, maintaining accurate forecasts, and developing sales pipelines. The ideal candidate will have 7+ years of proven success in a customer-facing sales role, experience selling into enterprise accounts, and strong presentation skills.
Provider Partnerships Representative
Company: Care Access
Location: Remote
Posted Jan 29, 2025
Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to patients. They seek a motivated individual to build a network of specialist consultants and physicians, recruit physicians for clinical research studies, and expand their local physician database. The role involves managing customer inquiries, generating reports, and ensuring high-quality customer service. The ideal candidate should have experience in physician network development, excellent communication skills, and knowledge of the clinical research market.
Enterprise Customer Success Manager
Company: Lumos
Location: Remote
Posted Jan 29, 2025
Lumos is a fast-growing startup that offers a unified platform for app and access management, solving challenges for organizations of all sizes. The company has gained significant traction, with notable customers like GitHub, MongoDB, and Major League Baseball. Lumos is backed by renowned investors such as Andreessen Horowitz and a16z, having raised over $65m. The company culture is unique, with employees having actual influence on the company's trajectory. As an Enterprise Customer Success Manager, you will ensure the success of Lumos' largest customers, define core processes for this segment, and play a vital role in the customer journey. The role involves onboarding, customer lifecycle management, renewals, and developing trusted advisor relationships with key stakeholders. Lumos values a customer-centric approach, technical expertise, and process optimization.
Channel Real Account Manager
Company: Jellyvision
Location: Remote
Posted Jan 29, 2025
Jellyvision ALEX® is a company dedicated to enhancing lives by assisting individuals in selecting and utilizing their benefits. They aim to elevate the benefits and employee experience for their employees and customers through personalization, empathy, and a genuine desire to help. Jellyvision values inclusivity, respect, and trust, offering equitable rewards to support the wellbeing of their diverse workforce. They are currently seeking an Account Manager to engage and support their expanding customer base, with a focus on customer success and growth strategies. The role involves collaborating with partners, identifying customer needs, and guiding them through the renewal process. The ideal candidate should have 3+ years of B2B sales experience, with a background in employee benefits, SaaS, or HR tech being a plus.
Account Executive
Company: BizLibrary
Location: Remote
Posted Jan 29, 2025
The job posting is for a full-time Account Executive position with a competitive compensation plan, flexible PTO, and comprehensive benefits. The ideal candidate should have 24 years of proven consultative sales experience, be a self-starter, and have a proven track record of meeting or exceeding quotas. The role involves closing net new business, generating pipeline, providing accurate forecasts, and maintaining Salesforce. The company culture is strong, unified, and focused on creating a more compassionate and competent place. The company offers solutions to help employees thrive in their jobs and gain necessary skills.
Inside Sales Specialist
Company: Fresh Prints
Location: Remote
Posted Jan 29, 2025
The text describes the experience of Nas, a founding member of the Inside Sales team at Fresh Prints, a fast-growing startup in the US. Nas joined as an Operations Associate in 2018 and was later offered the chance to build an Inside Sales team from scratch. Over time, the team expanded into multiple layers, and Nas played a core role in shaping the company's sales strategy. The company culture is meritocratic, rewarding results over tenure. Nas enjoys the high-ownership environment, innovation, and growth opportunities. The role of an Inside Sales Associate involves closing inbound leads, growing existing accounts, delivering exceptional client experiences, and driving revenue goals. The company offers a base salary of $700/month plus uncapped commission, night shift allowance, health insurance, and mental health benefits. The work is from home permanently, with flexible hours.
Senior Full Stack Software Engineer
Company: Infinite Reality
Location: Remote
Posted Jan 29, 2025
Infinite Reality is seeking an experienced Senior Software Engineer to join their Studio team. The role involves leading fullstack development, innovating with graphics and web technologies, collaborating across teams, optimizing and scaling applications, mentoring junior engineers, contributing to development infrastructure, and troubleshooting complex problems. The ideal candidate should have extensive fullstack development experience, graphics and web technology expertise, DevOps and CICD experience, database and backend architecture skills, mentorship and leadership abilities, problem-solving and technical expertise, adaptability, collaboration and communication skills, and preferably experience with game development frameworks, WebXR, cloud infrastructure, WebAssembly, real-time data processing, UI/UX design, microservices architecture, containerization and orchestration, 3D modeling or animation, GraphQL, performance profiling, and blockchain or decentralized technologies. The salary range is $132,444 - $171,719 USD, with benefits including paid time off, health plans, wellness access, parental leave, and retirement savings. Infinite Reality values impact, culture, growth, and reward, and is committed to diversity and equal opportunity.
Manager, Account Management
Company: Jellyvision
Location: Remote
Posted Jan 29, 2025
Jellyvision ALEX® is a company dedicated to enhancing lives by assisting individuals in selecting and utilizing their benefits. They aim to elevate the standards of benefits and employee experience for their employees and customers. The company values creative problem-solving, honest feedback, and continuous learning. They strive to be an inclusive, human-first workplace, fostering respect, trust, and equitable rewards. Jellyvision is seeking a Manager of Account Management to lead a team of 5-6 Account Managers and Customer Success Representatives. The role involves managing a team to meet and exceed KPIs, collaborating with various departments, defining tech stack strategy, and meeting weekly with the Director of Account Management. The ideal candidate should have 2+ years of management experience, 5+ years of B2B sales experience, and a proven track record of working with enterprise customers. The position is remote and offers a base salary of $100,000 - $110,000, with commission eligibility. Jellyvision is committed to diversity and inclusion, welcoming individuals regardless of race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity, country of origin, genetic information, veteran status, marital status, pregnancy, or criminal history.
Colleague Consultant - Financial Aid
Company: Strata Information Group (SIG)
Location: Remote
Posted Jan 29, 2025
SIG, a trusted partner to over 900 colleges and universities worldwide, is seeking an experienced Financial Aid Consultant. The role involves providing strategic direction, optimizing the Colleague Financial Aid module, and collaborating with key stakeholders. The ideal candidate should have 5+ years of experience in higher education and with the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency. The position offers a competitive salary range of $90,000 - $125,000 + bonus, along with comprehensive benefits.
Research Consultant
Company: Reach3 Insights
Location: Remote
Posted Jan 29, 2025
Reach3 Insights, a global insights firm, is seeking a Research Consultant to manage market research projects for the Fintech industry. The role involves designing questionnaires, overseeing data collection, identifying analytical findings, and visualizing and reporting quantitative and qualitative data. The company offers a competitive compensation package, including a salary range of $65,000 to $85,000 USD, a bonus plan, stock options, a 401k plan with employer match, and full benefits. The ideal candidate will have hands-on research experience, strong communication skills, and a passion for unlocking consumer insights. The position is remote in the US and requires eligibility to work in the country.
Head of Marketing Growth
Company: RootstockLabs
Location: Remote
Posted Jan 29, 2025
RootstockLabs is seeking a growth marketing leader to develop and execute integrated campaigns, drive user and transaction growth, and support the DevRel team in expanding the developer community. The role involves working closely with content, social, community, and comarketing teams, and leveraging multichannel marketing tactics. The ideal candidate should have 5+ years of experience leading teams, a strong grasp of core marketing metrics, and a demonstrable background in Web3. RootstockLabs offers a competitive salary, remote work opportunities, and training programs in the crypto world.