Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

FLIGHT DECK Operation Leader

Company: GE Aerospace

Location: Salt Lake City, UT / Remote

Posted Jan 24, 2025

Photographer, ShowingTime+ (Sarasota, FL)

Company: Zillow

Location: Remote

Posted Jan 24, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Appointment Specialist

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is hiring for a part-time Appointment Specialist role in Serbia, with the position being integral to the company's operations. The role involves managing real estate appointments, updating MLS listings, and resolving showing issues. The ideal candidate should have excellent communication skills, attention to detail, and at least 6 months of customer service experience. Zillow Group, known for its innovative culture and comprehensive benefits, is an equal opportunity employer committed to fostering an inclusive environment.

Senior Director Product Management (Remote)

Company: Broadridge

Location: Boston, MA / Remote

Posted Jan 24, 2025

Broadridge is hiring for a Senior North American Product Manager for SBL. The role involves gathering requirements, creating product designs, and defining user stories. The ideal candidate should have extensive experience in the Northern American Securities Finance Market, knowledge of Loanet, DTC, and Books and Records systems, and strong business analysis skills. The position is remote with limited travel for team meetings. The salary range is between $165,000 - $185,000. Broadridge values a diverse, equitable, and inclusive environment.

Integration Consultant

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking an Integration Consultant. The role involves delivering high-quality solutions, providing excellent consulting services, and ensuring quality in requested integrations. The ideal candidate should have 1-3 years of experience in a Professional Services consulting environment, strong communication skills, and a degree in Computer Science or related field. Preferred qualifications include knowledge in specialized functional areas, development languages, and development tools. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits and competitive pay.

Marketing Sales Specialist (EU Centric)

Company: TransUnion

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

TransUnion is seeking a Marketing Sales Specialist to join their team, focusing on the European market, particularly Spain, Germany, France, and BeNeLux. The role involves selling Marketing Solutions to prospects and existing customers, hitting revenue targets, and building strong partnerships. The ideal candidate should have a minimum of 7 years of experience selling Marketing solutions, a deep understanding of European Marketing, and excellent communication skills. TransUnion offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages