Exceptional Customer Service Jobs in USA

500,918 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Staff Data Analyst

Company: Upstart

Location: USA

Posted Dec 24, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company leverages AI to have higher approval rates and lower loss rates across races, ages, and genders. Most Upstarters join because they connect with the mission of enabling access to effortless credit based on true risk. The Analytics team plays a key role in providing data-driven insights and solutions. The role of Staff Data Analyst involves conducting in-depth analyses, building predictive and forecasting models, building business intelligence pipelines, and collaborating with cross-functional teams. The company offers competitive compensation, comprehensive medical benefits, 401k with company match, ESPP, life and disability insurance, generous holiday vacation, and supportive parental leave programs.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Product Manager - App Co-Pilot

Company: Super.com

Location: USA

Posted Dec 25, 2024

The text describes a high-growth tech company, Supercom, that values its employees and aims to supercharge their careers. The Product Management team is a high-performing team focused on creating meaningful, impactful products. The role is suitable for product managers looking to grow and execute. The responsibilities include supporting PRDs, experimenting, compiling insights, managing the backlog, and leading ceremonies. Preferred experience includes 2+ years in B2C product management, working with engineering and design teams, and shipping products to market.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Senior User Experience Researcher

Company: AuditBoard

Location: USA

Posted Dec 25, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform with over $200M ARR and rapid growth. They are recognized by Deloitte as one of the 500 fastest-growing tech companies in North America. The company is looking for a Sr User Experience Researcher to help build and shape their discovery and research process.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Project Controls Technician I

Company: AECOM

Location: USA

Posted Dec 24, 2024

AECOM is a global infrastructure consulting firm seeking a Project Controls Specialist I to support their civil infrastructure team. The company offers comprehensive benefits, a dynamic work environment, and opportunities for growth. They are committed to environmental, social, and governance priorities and foster a respectful workplace.

Client Success Lead

Company: Affirm

Location: USA

Posted Dec 25, 2024

Affirm is reinventing credit to make it more honest and friendly, offering flexible buy now pay later options without hidden fees or compounding interest. They are committed to building partnerships with merchants for long-term growth and are looking for a Client Success Manager to work with key accounts, implement strategies, and promote marketing best practices. The role offers a competitive compensation package and is a remote-first position.

Sr. Software Engineer

Company: iBASE-t

Location: USA

Posted Dec 25, 2024

The Sr Software Engineer role involves leading data management and integration, configuring based on user stories, and working with the client partner to estimate requirements. The role requires technical leadership, experience in software development, and knowledge of various tools and technologies. The company offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages