Exceptional Customer Service Jobs in USA

500,918 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Global Business Development Manager - Datacenter Vertical

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The text describes a global datacenter solutions team responsible for delivering innovative products and strategies for the datacenter vertical globally. The team supports the leadership in driving new business strategies, analyzing markets and competitors, and maintaining relationships with data center stakeholders. The role involves developing networks, leading cross-functional teams, and working with extended JCI solutions network to maximize opportunities. The team is also responsible for promoting competitive strategy, managing activities, and influencing priorities of related teams. The position requires building consensus, presenting to senior leadership, and demonstrating technical and business-related skills.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Strategic Customer Success Manager

Company: WithClutch

Location: USA

Posted Dec 16, 2024

The role of a Strategic Customer Success Manager at Clutch involves guiding and advising customers, serving as a mentor, project leader, consultant, and product expert. The primary focus is on optimizing member onboarding and lending processes, driving meaningful outcomes, and lasting partnerships. The role requires strong relationships with executives, aligning solutions with their strategic goals, and leading executive onboarding and change management. The candidate should have 5-7+ years of relevant experience, SaaS experience, and domain expertise in the finance industry. The role offers remote flexibility, stock options, and comprehensive health and dental insurance plans.

Creative SEO Content Writer

Company: Compose.ly

Location: USA

Posted Dec 16, 2024

The text is a job posting for a full-time SEO Content Writer position at Composely. The ideal candidate should have experience in content creation, SEO, and collaboration. The role involves creating diverse types of content, simplifying complex topics, and contributing to strategic initiatives. The position is a 12-month contract with the possibility of extension or full-time employment.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Sr. Recruiter

Company: Nutrafol

Location: USA

Posted Dec 16, 2024

Nutrafol is seeking a dynamic Senior Recruiter to manage high-volume recruitment for various roles, including Customer Service, Finance, Supply Chain, Ops, Sales, Tech, Retention, Brand Growth, Marketing, and Science. The role involves sourcing, interviewing, and hiring candidates, with a focus on maintaining a scalable recruitment system for a rapidly growing, innovative company.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: USA

Posted Dec 16, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for a Senior FullStack Engineer to build and expand their core bookkeeping functionality, accountant tools, paid subscription offering, and invoicing product. The company values diversity, equity, and inclusion and offers a generous benefits package.

Director of Health Systems Implementation

Company: Parachute Health

Location: USA

Posted Dec 16, 2024

Parachute Health is a leading postacute software platform that aims to transform the world of postacute care. They are transitioning from paper and fax to digital ordering, which is 10 times faster than the status quo. They connect with major hospitals, payors, and suppliers of lifesaving products, and their vision is to provide a delightfully simple digital ordering experience for clinicians. They have a network of over 3000 supplier locations and 370000 clinicians across 60000 healthcare facilities across all 50 states.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Backend Engineer

Company: Magic Eden

Location: USA

Posted Dec 16, 2024

Magic Eden is a 1 Bitcoin dApp and 1 NFT marketplace leading the charge to redefine the onchain experience. Backed by top-tier investors, they are building a future where trading is seamless, tokenomics are meaningful, and Magic Eden becomes the best and biggest DEX in Web3. They are looking for a passionate software engineer with experience in designing, building, scaling, and maintaining production services, as well as experience with blockchain technology and AWS.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The Johnson Controls company is seeking a qualified Inside Sales Associate to provide sales support to District Sales Managers. The position involves creating written quotations, translating customer requirements into MampM Carnot Refrigeration Systems paperwork, and following up on orders and service/billing problems. The ideal candidate should have a Bachelor's degree in mechanical, electrical, or chemical engineering, a minimum of 1 year of sales support experience, and proficiency in Microsoft Suite Applications. Preferred qualifications include a good working knowledge of industrial refrigeration equipment and experience with Salesforce.

Senior Team Leader - Data Analytics

Company: Rocket Money

Location: USA

Posted Dec 16, 2024

The text is about Rocket Money, a company that empowers people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for a Data Analytics leader to grow their team and drive technical strategy for self-service analytics. The role involves leading a team of embedded data analytics professionals, implementing data governance strategies, and creating processes for autonomous operation. The ideal candidate has deep expertise in data analytics, experience managing data analytics professionals, and a build-first mentality.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages