Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Lead Service Delivery Manager
Company: Bloomreach
Location: USA
Posted Dec 05, 2024
Bloomreach is a leading Commerce Experience Cloud that empowers brands to deliver personalized customer journeys. They offer a suite of products for true personalization and digital commerce growth, including Discovery, Content, Engagement, and more. The company serves over 850 global brands and has recently raised $175 million in funding. The Lead Service Delivery Manager role involves managing external projects, creating project plans, managing implementation projects, and facilitating customer meetings. The ideal candidate has 7+ years of relevant experience, a BABS degree in a technical or business field, and strong presentation, written, and verbal communication skills.
Manager, Enterprise Customer Success
Company: CaptivateIQ
Location: USA
Posted Dec 05, 2024
CaptivateIQ is seeking a Manager of Enterprise Customer Success to lead a team of six high-performing CSMs. The ideal candidate is a results-driven leader with experience in customer success, developing top-tier talent, and driving adoption, retention, and expansion across complex enterprise accounts. The role involves team leadership, customer success strategy development, renewal and retention management, customer engagement, and cross-functional collaboration with Sales, Product, and Professional Services.
Account Executive - Laser Scanning
Company: NavVis
Location: USA
Posted Dec 05, 2024
NavVis offers tools to map the world as it is and to pave the way to a better future. They are looking for a sales representative to spark curiosity in potential customers and grow existing customer relationships in the AEC Surveying and Laser Scanning verticals. The role involves owning the full sales cycle, showcasing NavVis solutions at trade shows, and closing deals with a high conversion rate, particularly for the innovative NavVis VLX Indoor Mobile Mapping system.
Business Development Specialist - Geospatial Solutions
Company: NavVis
Location: USA
Posted Dec 05, 2024
NavVis is a technologically-focused global leader in reality capture and digital factory solutions. They are seeking dynamic and driven Business Development Specialists to join their growing US team. The role involves leveraging technical expertise and passion for spatial data and reality capture technologies to drive sales and connect with key players in industries like construction, engineering, and infrastructure.
Director - CRM
Company: The Athletic Media Company
Location: USA
Posted Dec 05, 2024
The Athletic is a digital sports media company that aims to bring true sports fans closer to their favorite athletes, teams, and leagues. They serve a diverse audience seeking immersive storytelling and a likeminded community. Founded in 2016, they have major operational hubs in several cities and employ over 600 creators. Their newsroom has produced in-depth reports, podcasts, and other premium content. The role of the CRM leader is to drive subscriber growth, engagement, and retention, and solidify The Athletic as the best sports news destination.
Content Strategist
Company: Zowie
Location: USA
Posted Dec 05, 2024
Zowie is a company that specializes in AI solutions for customer experience. They aim to help businesses connect faster, personalize better, and solve smarter. Their AI agents handle 12 million conversations monthly, providing rapid support, speaking the brand's voice, and driving customer loyalty. They are looking for a Content Strategist to join their team and create a comprehensive content strategy, including blogs, ebooks, webinars, email copies, podcasts, and video scripts. The ideal candidate should have strong writing skills, extensive experience in creating content plans, and understanding of SEO best practices.
Sr. Staff Payroll Services Engineer
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2024
Gusto is hiring seasoned engineers to work on core platform capabilities, improving existing systems, and building the future of their payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code. The team is responsible for payroll operations, tax accuracy, ledger, engine, and platform services. The successful applicant will have at least 12+ years of experience, experience in designing and developing distributed systems, and experience in building fault-tolerant, mission-critical software.
Enterprise Account Executive - Coursera for Business
Company: Coursera
Location: USA
Posted Dec 05, 2024
The Enterprise Solutions team at Coursera serves global organizations, aiming to increase global access to a world-class education. As an Enterprise Account Executive, you'll focus on surpassing sales quotas, driving revenue growth, and consulting with prospective customers. The role requires 4+ years of experience selling Enterprise SaaS solutions, overachieving sales targets, and traveling to customer meetings. Coursera offers competitive pay, benefits, and potential for variable pay and equity.
Global Head of Brand Marketing and Creative Campaigns
Company: Dropbox
Location: USA
Posted Dec 05, 2024
The role of Global Head of Brand Marketing and Creative involves leading efforts to grow, implement, and manage the brand strategy and positioning worldwide. The ideal candidate should have a solid understanding of the B2B SaaS landscape, extensive marketing experience, and a passion for building brands that resonate with customers. The role requires developing and executing the company's global brand strategy, leading and managing a high-performing team, managing the creative process, developing and implementing effective marketing campaigns, and working collaboratively with various teams to integrate with go-to-market strategies.
Director - Sales Effectiveness & Programs
Company: Coursera
Location: USA
Posted Dec 05, 2024
The job overview is for a Director of Sales Excellence and Programs role at Coursera. The role involves developing sales programs, playbooks, and enablement strategies to support growth and instill a disciplined sales process. The role requires a deep understanding of scaling enterprise GoToMarket strategies, modern sales methodologies, and the ability to foster cross-functional collaboration. The role is strategic, involving sales leadership, program development, content management, cross-functional collaboration, performance monitoring, and coaching.
Enterprise Account Executive - Embedded Payroll Partnerships
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2024
Gusto Embedded Payroll is an API-based product that enables software developers to embed and customize payroll directly into their software. It works in any type of platform, serving small and medium businesses, SaaS business operations, fintech, neobanks, and more. The role of an Enterprise Account Executive for Gusto Embedded Payroll involves engaging with executive teams within leading technology companies to evaluate, negotiate, and offer Gusto's embedded payroll solution as a core part of their strategic initiatives. The ideal candidate should have experience in strategic partnerships, business development, and enterprise sales.
Sr. Manager of Customer Success
Company: Cobalt
Location: USA
Posted Dec 05, 2024
Cobalt is seeking a Senior Manager of Customer Success to help scale and manage their Customer Success Team. The role involves providing training and development opportunities, enabling the team to drive customer health scores, product adoption, and playbooks for customer touch points and business reviews. The candidate should have 5 years of experience managing a team of Customer Success Managers, a global mindset, and the ability to deliver quality at speed. Cobalt is an equal opportunity employer and offers competitive compensation, equity, and benefits.