Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

RVP, Customer Expansion

Company: Agiloft, Inc

Location: USA

Posted Aug 28, 2024

Agiloft is a leading company in Contract Life Cycle Management, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is pioneering the use of Artificial Intelligence to enable next-generation business commerce, and has a highly rated employee satisfaction.

Senior Software Engineer - ML Platform

Company: Reddit

Location: USA

Posted Aug 29, 2024

The Machine Learning Platform team at Reddit is looking for a Senior Software Engineer to architect, implement, and maintain foundational Machine Learning infrastructure. The role involves building systems and tools for machine learning engineers and data scientists, and delivering a self-service ML platform.

Senior Manager, User Experience Design

Company: Xometry

Location: USA

Posted Aug 28, 2024

Xometry is looking for a Senior Manager of UX to lead UX design and execution for the Order Fulfillment domain in their Marketplace platform. The ideal candidate will have experience in multisided marketplaces, service design, or tech platforms with a strong operational component.

Product Marketing Manager

Company: Vimeo

Location: USA

Posted Aug 28, 2024

Vimeo is looking for a Product Marketing Manager to join their team. The role involves driving operations, stakeholder alignment, and scalability. The ideal candidate will have experience in building product awareness and growth, and excellent working relationships across stakeholders.

Sr. Financial Analyst - Reporting

Company: Nextech

Location: USA

Posted Aug 29, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Senior Financial Analyst role is responsible for ensuring the integrity of financial statements and delivering financial and operational business models.

Sales Application Engineer

Company: Johnson Controls International

Location: USA

Posted Aug 28, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is committed to providing a positive work environment and supporting the well-being of its employees.

Senior QA Automation Engineer

Company: Unbounce

Location: USA

Posted Aug 28, 2024

Unbounce is a customer-obsessed company that aims to empower digital marketers to achieve success with their campaigns. They are seeking a Senior QA Automation Engineer to join their Quality Assurance team, with a focus on leading the development of automated test scripts and ensuring the reliability and efficiency of their products.

Licensed Mental Health Therapist

Company: Headway

Location: USA

Posted Aug 28, 2024

Headway is a platform that supports licensed mental health therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Senior Data Scientist - Marketing

Company: Block

Location: USA

Posted Aug 28, 2024

The job description is for a Marketing Data Scientist at Cash App, a company that provides financial services. The role involves working with large datasets to create insights and improve marketing efforts. The company offers a range of benefits, including healthcare coverage, retirement plans, and paid time off.

Content Producer

Company: Future Publishing

Location: USA

Posted Aug 28, 2024

The job posting is for a content producer at Radio World, a leading business-to-business publisher. The role involves creating, editing, and deploying content for the website and daily newsletter, as well as managing social media presence and other digital assets. The company offers a range of benefits, including unlimited holiday, a share in the company's success, and a competitive salary range.

Staff Product Manager

Company: Bloomreach

Location: USA

Posted Aug 28, 2024

Bloomreach is a company that offers a suite of products for digital commerce, including discovery, content, and engagement. They are seeking a strong Staff Product Manager to join their Product and Content Discovery team.

LCSW Supervisee in Social Work

Company: Thriveworks

Location: USA

Posted Aug 28, 2024

Thriveworks Counseling is seeking individuals to join their team as a LCSW in Virginia. The company offers a supportive environment, flexible scheduling, and competitive compensation. They prioritize client accessibility, integrity, and quality care. The job requires a graduate degree in social work, experience in a counseling setting, and flexibility in work schedule.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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