Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Manager - Enterprise Applications (Salesforce)

Company: GitLab

Location: USA

Posted Aug 25, 2024

The role of Manager of Enterprise Applications involves leading a team of IT professionals to deliver high-value IT applications, leveraging skills and experience to meet corporate objectives, and driving strategic and tactical IT application ownership.

Product Manager - CRM

Company: HubSpot

Location: USA

Posted Aug 25, 2024

HubSpot is looking for experienced product managers to join their team. The role involves setting the vision for growth, executing against ambitious goals, and collaborating with partners across Engineering, Design, Research, and Analytics. The company offers competitive compensation, benefits, and perks.

Accountant

Company: Airbnb

Location: USA

Posted Aug 25, 2024

The job posting describes a finance team member role at Airbnb, requiring 3+ years of experience in accounting or finance. The role involves managing end-to-end accounting reconciliation and reporting processes, collaborating with cross-functional partners, and ensuring compliance with internal and external guidelines.

Mid-Market Account Executive

Company: Invisible Technologies

Location: USA

Posted Aug 25, 2024

Invisible is a technology company that provides innovative solutions to complex business problems. They are looking for a highly motivated Account Executive to grow their portfolio of technology midmarket accounts.

Marketing Cloud Administrator (Salesforce)

Company: MissionWired

Location: USA

Posted Aug 25, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and build digital user journeys to raise awareness and bring about change. They are looking for a Marketing Cloud Administrator to join their team.

Outbound Sales Executive - SMB

Company: QuinStreet

Location: USA

Posted Aug 25, 2024

The job posting is for an Outbound Sales Development position at Modernize Home Services. The role involves leading end-to-end business acquisition, prospecting for new business opportunities, and executing a consultative transactional sales process. The ideal candidate has experience in Affiliate Marketing, LiveCall Transfers, SaaS, or Technology, and is self-motivated with a hard work ethic and a true hunter mentality.

Senior Communications Manager

Company: Center For Open Science

Location: USA

Posted Aug 25, 2024

The Center for Open Science is seeking a Senior Communications Manager to promote openness and integrity in scientific research. The role involves managing communication initiatives, creating content, and conducting outreach to stakeholders. The ideal candidate has experience in marketing, digital management, and open science principles.

Major Account Executive - TMT

Company: Anaplan

Location: USA

Posted Aug 25, 2024

Anaplan is hiring a Major Account Executive to work with customers in the TMT segment. The role involves prospecting, researching, and closing deals. The ideal candidate has a proven sales record, strong communication skills, and experience in B2B SaaS sales.

Sr. Lifecycle Marketing Manager

Company: MyFitnessPal

Location: USA

Posted Aug 25, 2024

MyFitnessPal is seeking a Sr Lifecycle Marketing Manager to develop and implement onboarding engagement and activation campaigns for their global free app users. The role requires a data-driven marketer with experience in optimizing the customer journey and enhancing user engagement.

Customer Support Advocate

Company: brightwheel

Location: USA

Posted Aug 25, 2024

brightwheel is seeking a Customer Support Advocate to support their growing community of directors, teachers, and parents. The ideal candidate has experience in customer service, is passionate about educating customers, and can empathize with the daily experience of a teacher or parent.

IT Engineer

Company: MissionWired

Location: USA

Posted Aug 25, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and build audiences for impactful campaigns and causes. They are seeking an IT Engineer to join their team and contribute to their mission.

Account Coordinator

Company: OpenX

Location: USA

Posted Aug 25, 2024

The OpenX Buyer Development team is seeking a high-achieving Account Coordinator to manage brand and agency relationships, ensure customer success, and contribute to long-term loyalty. The role requires operational tasks, including creating contextual and data-driven audience packages, and interacting with clients and internal teams.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages