Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Senior Salesforce Engineer

Company: Restaurant365

Location: USA

Posted Aug 13, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior Salesforce Engineer to join their team. The role involves developing and implementing scalable Salesforce technical solutions, collaborating with key roles, and mentoring team members.

Staff Data Infrastructure Engineer

Company: Webflow

Location: USA

Posted Aug 13, 2024

Webflow is looking for a Staff Data Infrastructure Engineer to join their Data Platform team. The role involves leading efforts to build and manage robust, secure, and scalable infrastructure that powers their data operations. The company offers a competitive salary, equity ownership, and a range of benefits.

Software Engineer (AI Core)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Setup Project Manager

Company: Check

Location: USA

Posted Aug 13, 2024

The Setup Ops team is responsible for getting new customers to their first payroll run. The role requires a Setup Project manager with payroll implementation expertise, entrepreneurial mindset, and high degree of ownership. The company offers a range of benefits, including medical, dental, vision, and stock options.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Aug 13, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Sr. Software Engineer - Medical Coding

Company: AKASA

Location: USA

Posted Aug 13, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Senior Software Engineer (Control Plane)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The company is looking for a driven Software Engineer Backend to lay the technical foundation of their Control Plane team. The ideal candidate will have experience in designing and implementing services APIs and backend solutions, and will be responsible for providing technical guidance to the team and relevant stakeholders.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 13, 2024

American Specialty Health is hiring customer service representatives to work in a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay and benefits, including a starting wage of $15 per hour and potential bonuses.

Associate Analyst TruGuard

Company: Truveris

Location: USA

Posted Aug 13, 2024

Truveris is a digital health company that provides solutions to help people lead healthier lives. The company is looking for an Associate Business Analyst to work with a fast-paced team to analyze pharmacy benefit billing claims data for accuracy and contractual compliance.

Sr. Operations Analyst - Marketplace Dynamics

Company: hims & hers

Location: USA

Posted Aug 13, 2024

The Sr Operations Analyst will work at the intersection of Provider Marketplace and Customer Experience teams, utilizing data to deliver timely and high-quality healthcare and support. The role involves leading complex data analyses, tracking marketplace performance, and identifying opportunities to improve customer experience.

Senior Workday Developer

Company: Twilio

Location: USA

Posted Aug 13, 2024

Twilio is looking for a Workday Sr Developer to join their team. The role requires expertise in Workday development, integrations, and reporting. The ideal candidate will have strong attention to detail, critical thinking, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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