Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

full time

Visiting Nurse - Referral Intake Office

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 10, 2025

View Details Apply on healthecareers.com
full time

Nurse Practitioner Internal Medicine (Providence Holy Family Hospital)

Company: Providence

Location: Spokane, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com
457(b) dental insurance disability insurance

Orthopedic Surgery PA – Mount Vernon, Washington

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Aug 10, 2025

View Details Apply on healthecareers.com
full time

Dental Assistant, Longview-Kelso Office (30hrs, Days)

Company: Kaiser Permanente

Location: Longview, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com
holidays

Home Health Visiting Nurse - Port Orchard/Kitsap County

Company: Kaiser Permanente

Location: Port Orchard, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

Outpatient NP/PA in Thoracic Surgery at MedStar Health

Company: MedStar Health

Location: Washington, District of Columbia

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Special Education Teacher

Company: Pediatric Therapeutic Services, Inc.

Location: Fort Washington, PA

Posted Aug 11, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. We have an extensive library of testing tools and…

View Details Apply on SimplyHired
relocation assistance sign-on bonus full time

Pulmonologist (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com
401(k) academic be or bc

Medical Oncology & Hematology WA

Company: Optum

Location: Everett, Washington

Posted Aug 10, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

Nurse Practitioner Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com
mentorship no weekends

Medical Assistant-NO WEEKENDS

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Data Cloud Developer

Company: Robert Half

Location: Fort Washington, PA

Posted Aug 12, 2025

Experience working in Agile environments and using tools like Jira. Strong communication skills and ability to work cross-functionally with technical and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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