Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

hospital full time

Mammography Technologist - Federal way - Full Time

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time

Family Medicine Nurse Practitioner (Swedish Issaquah Campus)

Company: Swedish Health Services

Location: Issaquah, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

General Dermatology - Established Clinic - North of Seattle - High Earning Potential!

Company: Skagit Regional Health

Location: Arlington, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
travel

Laboratory Assistant _ Travel Group

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
travel

Pharmacy Technician (TPT) - KPWA Contact Center

Company: Kaiser Permanente

Location: Renton, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
loan forgiveness tuition reimbursement vision insurance

RN - L&D - Full Time - Nights

Company: Mercy

Location: Washington, Missouri

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Registered Nurse On Call - $2,000 signing BONUS!!

Company: Caring Hospice Services

Location: Fort Washington, PA

Posted Jul 28, 2025

Responds to calls promptly when received from answering service. Must be Licensed as an RN in the state of PA.

View Details Apply on SimplyHired
full time monday to friday no weekends

Physician Assistant - PMR

Company: Rebound Orthopedics & Neurosurgery

Location: Vancouver, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
full time monday to friday

Endocrinologist (Swedish Issaquah Campus)

Company: Swedish Health Services

Location: Issaquah, Washington

Posted Jul 28, 2025

View Details Apply on healthecareers.com
clinic

Cardiac Device Technician

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
hospital per diem

Nuclear Med Tech -Seattle-Per Diem

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jul 27, 2025

View Details Apply on healthecareers.com
hospital full time

Mammography Technologist I

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jul 29, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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