Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

health system contract travel

Travel Nurse RN - Med Surg / Telemetry - $1,872 per week

Company: GQR Healthcare

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
staffing agency travel 401(k)

Travel Nurse RN - Float Post Partum - $1,998 per week

Company: Anders Group

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Nurse RN - Med Surg - $2,416 per week

Company: American Traveler

Location: Silverdale, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel health insurance

Travel Nurse RN - Labor and Delivery - $1,755 per week

Company: Skyline Med Staff Nursing

Location: Seattle, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel health insurance

Travel Physical Therapist - $2,353 per week

Company: Skyline Med Staff Allied

Location: Everett, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
booming vibrant craft reimagining the status quo world class omnichannel experiences

Manager, Product Management - Talent Acquisition

Company: Capital One

Location: Washington DC

Posted Jan 26, 2025

Capital One is seeking a Product Manager for Talent Acquisition in McLean, Virginia. The role involves managing the product roadmap, leveraging customer insights, and driving innovative customer experiences through technology. The ideal candidate should be intellectually curious, a communicator, a doer, customer-focused, a learner, and a team player. Basic qualifications include a bachelor's degree and at least 3 years of product management experience. The salary range for this role is $158,400 - $180,800 annually.

View Details Apply on BuiltIn
full time contract travel

Travel Nurse RN - PCU - Progressive Care Unit - $2,060 per week

Company: LeaderStat

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital contract travel

Travel Physical Therapist - $3,073 per week

Company: Aureus Medical Group - Therapy

Location: Everett, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
remote travel

Travel Nurse RN - PCU - Progressive Care Unit - $2,014 per week

Company: TRS Healthcare

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
staffing agency contract locum

Travel Nurse RN - Med Surg - $1,800 per week

Company: Core Medical Group

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel mileage reimbursement referral program

Travel Nurse RN - PCU - Progressive Care Unit - $1,918 per week

Company: Nationwide Therapy Group

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel health insurance

Travel Nurse RN - Wound Care - $2,162 per week

Company: Skyline Med Staff Nursing

Location: Spokane, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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