Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

hospital per diem travel

Travel LPN / LVN - Long Term Care - $1,457 per week - Urgently Hiring

Company: Medical Solutions LTC

Location: Washington, North Carolina

Posted Jan 26, 2025

View Details Apply on healthecareers.com
staffing agency contract locum

Travel Nurse RN - Psychiatric - $1,980 per week

Company: Core Medical Group

Location: Vancouver, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
clinic full time

Clinician Scholar Faculty Position in Infectious Disease Sciences

Company: Fred Hutchinson Cancer Center

Location: Seattle, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel 401(k) dental insurance

Travel CT Technologist - $2,079 per week

Company: Genie Healthcare

Location: Walla Walla, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
remote travel

Travel Registered Respiratory Therapist - $2,280 per week

Company: TRS Healthcare

Location: Prosser, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel Nurse RN - CVOR - $2,758 per week

Company: Coast Medical Service

Location: Wenatchee, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
401(k) life insurance mileage reimbursement

Occupational Therapist - $2,491 per week

Company: American Traveler

Location: Federal Way, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
remote travel

Travel CT Technologist - $3,089 per week

Company: TRS Healthcare

Location: Spokane, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel Nurse RN - PCU - Progressive Care Unit - $2,005 per week

Company: Travel Nurse Across America

Location: Kennewick, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Telemetry - $1,892 per week

Company: Medical Solutions

Location: Kennewick, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel Occupational Therapist - $1,786 per week

Company: Coast Medical Service

Location: Seattle, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
managing day to day operations creating and maintaining a warm welcoming office space procuring office supplies

Office Manager, Bethesda, MD

Company: Aledade

Location: Washington DC

Posted Jan 26, 2025

Aledade, a public benefit corporation, is seeking an Office Manager for its downtown Bethesda office. The role involves managing day-to-day operations, maintaining a welcoming office space, procuring supplies, coordinating catering, managing deliveries, organizing events, and collaborating with colleagues and clients in a dynamic environment. The position requires excellent communication, organizational, and customer service skills. Preferred qualifications include 3+ years of experience as an Office Manager, proficiency in Google Suite, and knowledge of office equipment. The company offers a comprehensive benefits package, flexible work schedules, and a commitment to diversity and inclusion.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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