Exceptional Customer Service Jobs in Washington DC

84,933 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Cook

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Sr. Manager, Partnerships & Alliances-Risk

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 24, 2024

Thomson Reuters is seeking a Senior Manager of Partnerships & Alliances to lead their dynamic team. The role involves defining OKRs, optimizing partner management, and collaborating with sales leaders. The ideal candidate should have extensive experience in partner management, a deep understanding of AI and software technology, and strong negotiation skills.

Physician Assistant Neurosurgery (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Dec 24, 2024

Kadlec Regional Medical Center in Richland, Washington is recruiting a full-time Physician Assistant for Neurosurgery. The successful candidate will enjoy a high level of autonomy and work in a cutting-edge facility. The position is inpatient, 100%, with a 36-hour week starting at 7am. Compensation ranges from $127,800 to $183,488 per year, potentially including incentives. Richland, the location, offers a high quality of life with abundant outdoor recreation, excellent education, and diverse industries.

Draper

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 23, 2024

Washington National Opera is a leading opera company in the nation's capital, offering a comprehensive range of benefits to its full-time employees. The company provides opportunities for growth and development, including flexible work arrangements and training programs. Joining the team allows you to contribute to the mission and vision of Washington National Opera as part of the Costume Department.

Construction Intern - Summer 2025

Company: Bozzuto

Location: Washington, DC

Posted Dec 23, 2024

Bozzuto is a company that values community, creativity, and concern for its employees and residents. They offer competitive compensation, health and wellness benefits, career development opportunities, and a diverse range of employee resource groups. The company is committed to taking care of its team members and providing them with exceptional experiences.

WP Intelligence Membership Account Manager

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium membership tier targeting influential leaders and executives. The role involves developing a sales strategy, identifying potential clients, collaborating with editorial teams, managing client relationships, tracking performance, and offering competitive benefits. The ideal candidate should have a Bachelor's degree, 5-10 years of B2B sales experience, and a proven track record in selling high-end products to executive audiences.

Barista for Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $22.80-$23.80, with comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines. Aramark is committed to equal employment opportunities and fostering professional growth.

Accounting Payroll Advisor- Workday Required (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae is a flexible hybrid company that offers compelling opportunities to impact the future of the housing industry. The Finance Shared Services - Accounting - Payroll Advisor role will offer flexibility and work alongside people who care. The role involves advising on payroll processing, resolving discrepancies, and ensuring compliance with federal and state regulations.

Driver

Company: Sodexo

Location: Washington, DC

Posted Dec 24, 2024

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Driver. The role involves delivering goods, materials, and passengers, assisting in warehouse duties, and maintaining a safe working environment. The company offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Account Manager, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium subscription offering targeting policy experts and executives. The role involves building and launching a high-end product, selling enterprise subscription services to corporates, and shaping the go-to-market strategy. The ideal candidate should have extensive B2B membership experience, a proven track record in selling to top-tier executive audiences, and strong strategic thinking skills.

Campus - Analytics and Modeling Program Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 23, 2024

Fannie Mae offers a full-time Analytics & Modeling Associate role with a base salary of $110,000. The role involves working with cutting-edge technology, receiving on-the-job training, and gaining professional development. The Analytics and Modeling Program provides comprehensive training in both mortgage industry knowledge and quantitative analytics. After training, associates will be assigned to one of four functions within Fannie Mae: Single Family Analytics, Finance Business Analytics, Enterprise Modeling and Analytics, or Enterprise Risk Management. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers a range of benefits and perks.

Finance and Administration Director - USAID Communication and Knowledge Management Activity

Company: Bixal

Location: Washington, DC

Posted Dec 24, 2024

Bixal, a consulting firm based in Fairfax, VA, is seeking a Finance and Administration Director for a Comprehensive Technical Assistance for Health Supply Chain and Pharmaceutical Management project. The role involves managing day-to-day financial and operational tasks, ensuring compliance with USAID regulations, and collaborating with the Chief of Party. The position is full-time, contingent on contract award, with a potential duration of up to nine years. Bixal offers competitive benefits including flexible hours, work-from-home options, and comprehensive health benefits. The ideal candidate will have a Master's degree, extensive experience in project operations management, and a strong understanding of USAID regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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