Exceptional Customer Service Jobs in Washington DC

84,933 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Human Capital Solutions Advisor (Sales Consultant)

Company: Helios HR

Location: Washington DC

Posted Dec 23, 2024

Helios HR is seeking a Human Capital Solutions Advisor Sales Consultant to drive sales and revenue growth by partnering with prospective clients and offering tailored HR and recruiting solutions. The role involves building relationships, understanding client needs, and presenting customized solutions. The position reports to the VP Sales & Operations and requires strong communication, negotiation, and presentation skills.

RN Home Health Visiting Nurse 40 Hours a Week Redmond

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Dec 23, 2024

The job posting is for a Home Health Visiting Nurse based in Redmond. The role involves providing comprehensive skilled nursing care and services to patients in their homes. The nurse will work on an interdisciplinary team, responsible for assessment, development of care plans, education, and consultation related to pain and symptom management. Essential responsibilities include communicating with the patient and their family, recording data in the electronic medical record, adhering to infection control and safety standards, and performing skilled procedures. The nurse will also identify educational needs, instruct patients, and participate in quality care and cost-saving measures. Home health experience is preferred, and the role requires a Registered Nurse License (Washington) and a valid driver's license. Basic laptop skills and customer service skills are also necessary.

Federal Sr Account Executive - Aerospace and Defense

Company: ServiceNow

Location: Washington DC

Posted Dec 22, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes for smarter, faster, and better ways to work. They are looking for a strategic leader to provide services to their largest existing accounts in the Aerospace and Defense industry.

Hospitalist (Days)

Company: Valley Medical Center

Location: Renton, Washington

Posted Dec 22, 2024

Valley Medical Center in Renton, Washington is hiring a full-time Hospitalist for a collaborative team. The position involves 12-hour shifts, 7 on/7 off, with an open ICU model. The Hospitalist will provide inpatient clinical services, consultative services, and support primary code captain. The team consists of 37 Hospitalists, including 14 on service each day. The hospital is recognized for its excellence in robotic surgery, physician well-being, and community healthcare. Compensation includes a base salary of $335,000 plus incentives and comprehensive benefits.

Laboratory Assistant Travel Group

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 23, 2024

The job involves performing various phases of laboratory testing procedures, including pre-analytic, analytic, and post-analytic phases. The role requires specimen processing, computer data entry, and customer service. Essential responsibilities include processing specimens for A, B, or C level complexity testing, participating in quality assurance procedures, and performing instrument maintenance. The position also involves test accessioning, information lookup, and result transcribing. Additional duties may include phlebotomy, C level testing, and performing EKGs. Basic qualifications include a high school diploma or GED, and a Medical Assistant Certificate or Phlebotomist Certificate within 6 months of hire. Basic Life Support certification is required within 3 months of hire. Preferred qualifications include recent completion of a phlebotomy program or recent phlebotomy and clinical laboratory experience.

Sr. ABAP Developer

Company: Spry Methods, Inc.

Location: Washington DC

Posted Dec 23, 2024

Spry Methods is seeking an Sr ABAP Developer to join their team in Chantilly VA. The position involves creating ABAP programs to meet customer requirements and perform custom code remediation in support of S4HANA upgrade. The minimum requirements include SAP ERP, SAP Advanced Business Application Programming ABAP, SAP Development, Full Life Cycle Development, and SAP Application Development. Ideally, the candidate should also have experience with S4 HANA Migration, S4 HANA SAP FIORI User Experience, and SAP S4HANA.

MRI Technologist - Tacoma/Float - Part-Time

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 22, 2024

The text describes a job posting for a radiologic technologist, highlighting the importance of providing quality patient imaging, ensuring patient safety, and maintaining professional behavior. The job requires experience in cross-sectional anatomy, communication skills, and knowledge of radiation safety. The company offers competitive wages, a $5,000 sign-on bonus, and opportunities for growth.

Oregon Practice Near Vancouver, WA Seeks Oncology Medical Director

Company: Curare Physician Recruiting

Location: Vancouver, Washington 98660

Posted Dec 23, 2024

A leading cancer institute near Portland, OR, is seeking a Medical Director for a community-focused clinic. The role involves providing care for hematologic and oncologic patients, leading tumor boards, advancing cancer program initiatives, and engaging in community outreach. The position emphasizes collaboration, innovation, and operational excellence, with opportunities for teaching, research, and public service. Board certification in Medical Oncology or Hematology is required. The Curare Group, a physician recruitment industry leader for 25 years, is facilitating the search. They offer comprehensive support from CV writing to contract negotiation, tailored to the physician's lifestyle, location, and compensation preferences.

Supplier Manager

Company: Arrow Electronics, Inc.

Location: Washington DC

Posted Dec 23, 2024

The text describes a job description for a Supplier Program Manager at Arrow Electronics. The role involves building relationships with key decision makers at assigned suppliers, acting as a liaison between field selling groups and Corporate, and providing guidance to the field on large opportunities. The ideal candidate should have a minimum of 8 years of related experience and a 4-year degree or an advanced degree. The role requires in-depth knowledge and experience, problem-solving skills, and the ability to work independently. The company offers competitive financial compensation, a solid benefits package, and growth opportunities.

Fraud Domain Expert

Company: Socure

Location: Washington DC

Posted Dec 23, 2024

Socure is a world leader in digital identity verification and fraud prevention, offering innovative solutions to meet customer needs and regulatory demands. The company is seeking a Domain Expert to serve as a subject matter expert in specific domain areas and verticals, providing thought leadership, client consultation, sales and pre-sales support, product and solution development, and goto-market strategy and execution.

Family Medicine Nurse Practitioner (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Dec 22, 2024

Swedish Medical Group is seeking a Family Medicine Nurse Practitioner to join their team in Seattle, Washington. The role involves direct patient care and In Basket support for clinicians at the site. The position offers a competitive salary range of $138,000 to $188,319 per year, as well as CME benefits and a collegial, team-oriented environment.

Reimagine Your Psychiatry Career in Pasco, WA – Join Our Growing Team at Lourdes Health!

Company: LifePoint Health

Location: Pasco, Washington 99301

Posted Dec 23, 2024

Lourdes Health in Pasco, WA, is inviting psychiatrists to join their team, offering a balance of professional growth and personal flexibility. The role involves outpatient focus with shared call coverage, and inpatient care with an average census of 16 during call shifts. Lourdes Health, with over a century of service, is a respected network delivering compassionate, cutting-edge care. Pasco, WA, offers a blend of small-town warmth and big-city amenities, with 300+ days of sunshine, scenic beauty, and easy access to major cities. The recruitment package includes competitive salary, CME allowance, sign-on bonus, medical debt assistance, relocation support, residency stipend, full malpractice insurance, and comprehensive health benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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