Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Certified Scrum Master-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Dec 04, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a Scrum Master with 8+ years of experience. The role involves executing Scrum methodologies for product lifecycle, guiding teams in Agile methodology, and leading regular agile sessions. The ideal candidate should have a Bachelor's Degree, Active Top Secret security clearance, and one of the following certifications: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or Agile Certified Practitioner (PMI-ACP). The wage range for this role is $109,000 to $181,000.

Server - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Dec 04, 2024

Ned's Club Washington DC is seeking a Club Restaurant Server to deliver top-tier hospitality. The role involves being the main point of contact for members' dining experiences, tailoring service to create exceptional moments, and maintaining a safe, clean environment. The ideal candidate will have rapport-building skills, a bright personality, and a passion for outstanding hospitality. The club is located in a historic building with stunning views of the White House, US Treasury, and Washington Monument. Benefits include competitive pay, insurance, complimentary meals, and learning opportunities.

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3328)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target is offering a Small Format Team Member position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves providing exceptional guest service, managing inventory, and supporting daily/weekly workload to meet sales goals. The job description highlights a fun and energetic work environment, opportunities for skill development, and flexible scheduling. Key responsibilities include greeting guests, stocking and merchandising, executing price changes, and maintaining backroom organization.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Dermatologist Opportunity in Pullman, WA

Company: Integrated Dermatology

Location: Pullman, Washington

Posted Dec 04, 2024

New practice opportunity in Pullman, WA for a dermatologist with a full-service general dermatology, surgical, and cosmetics practice. The practice offers a generous compensation and benefits package, including guaranteed base salary, uncapped income, start bonus, relocation assistance, paid vacation and education time-off, continued education reimbursement, paid malpractice insurance, and retirement benefits.

Senior Legal & Administrative Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Legal & Administrative Consultant for their litigation and investigative practice area in Washington D.C. The role involves assisting with legal support matters in a law firm environment, requiring an active Top Secret federal security clearance and at least five years of relevant experience. The ideal candidate should be a self-starter, detail-oriented, and capable of handling confidential information. The position offers a competitive salary range of $94,900.00-$142,300.00 along with comprehensive benefits including medical, dental, vision insurance, retirement plans, and more. Guidehouse is an Equal Employment Opportunity employer.

Physician OB GYN General

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, a part of the Pacific Northwest Division of CommonSpirit, is seeking a Board Certified or Board Eligible OB/GYN physician to join their esteemed team in Tacoma, WA. The group consists of 9 OB/GYN physicians, 18 CNM’s, 6 MFM, 1 Urogynecologist and 2 Gynecologic Oncologists, providing evidence-based women's healthcare services. The position offers a 4-day work week with 1 in 8-9 call coverage, and most providers are over 65% in production, earning over $375,000-500,000+ per year. St. Joseph Hospital, where the group practices, is a 375-bed Level II Trauma Center with a Level III NICU and daVinci robot surgical systems. The Puget Sound region offers a mix of city life and outdoor adventures.

Orthopedic Surgeon - Total Joint

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, formed in 2020, is recruiting a full-time Orthopedic Surgeon – Generalist / Total Joint Surgeon for Franciscan Orthopedics - Silverdale. The successful candidate will join a team of 6 Orthopedic Surgeons and 7 Advanced Practice Providers, with opportunities to build an elective general orthopedics and total joints practice. The position offers a 4 or 5-day work week, dedicated orthopedic center, and support from a nearby major metropolitan area. The role is located in a beautiful, outdoor-friendly community with easy access to Seattle.

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

Federal Account Executive

Company: Box

Location: Washington, DC

Posted Dec 04, 2024

Box, founded in 2005 and headquartered in Redwood City, CA, is seeking a seasoned salesperson with 6+ years of experience in Sales, particularly in the Federal segment. The role involves sourcing and closing net new logos within the Federal Government segment, understanding customer challenges, and driving the sales process. The ideal candidate should have a proven track record in closing complex deals, selling to C-level executives within Federal accounts, and experience in ECM, Cloud, or SaaS sales. Box values diversity and inclusiveness, and offers competitive compensation, benefits, and equity. The role requires up to 50% travel and a minimum of 2 days per week in the assigned office.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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