Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Cook

Company: Sodexo

Location: Washington, DC

Posted Nov 20, 2024

Sodexo is offering a full-time Cook position at MEDSTAR WASHINGTON HOSPITAL CENTER with varying shifts and competitive pay ranging from $7.25 to $19.50 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Teachers at Child Development Center at the Dept. of Labor

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize the importance of teachers and staff in shaping children's futures. The role of a Teacher involves implementing curriculum, creating a nurturing environment, partnering with parents, and cultivating positive relationships with families. Benefits include competitive pay, discounted child care, health benefits, and more. KinderCare is an Equal Opportunity employer committed to diversity and inclusion.

Teachers at City Ridge KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking teachers to join their team. They offer a variety of early education and child care options, aiming to pave the way for children's lifelong learning journey. Teachers will implement KinderCare's curriculum, create a nurturing environment, and partner with parents. Benefits include competitive pay, discounted child care, medical, dental, and vision coverage, and support for mental health and personal growth. KinderCare is an Equal Opportunity employer, committed to diversity and inclusion.

Advanced Practice Provider, ER Geriatric Consult Service (GW Hospital)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Nov 19, 2024

The GW Medical Faculty Associates (MFA) is a renowned, not-for-profit, physician-led practice group, established in 2000. It is the largest independent academic physician practice in the Washington, DC metro area, with over 500 physicians and nearly 200 APP providers across 52 specialties. MFA providers are faculty members of the GW School of Medicine and Health Sciences, contributing to academic, research, and healing traditions. They maintain close ties with GWU and GWUH, collaborating with 12 area hospitals and extending their healthcare presence through community-based practices in DC, Maryland, and Virginia. A Geriatric Emergency Advanced Practice Provider position is available at GW University Hospital's accredited Geriatric Emergency Department, responsible for comprehensive care of older adults, patient evaluations, prescription writing, and supervising students. Strong problem-solving skills, quality improvement initiatives, and professionalism are required. Previous experience, NCCPA certification, and D.C. licensure as a Physician Assistant are necessary.

Maintenance Manager- General/Multi-site

Company: KETTLER

Location: Washington, DC

Posted Nov 20, 2024

KETTLER is seeking a General Maintenance Manager for their community at Chase and Coda on Bryant Street in Washington, DC. The role involves overseeing all maintenance operations, managing staff, and ensuring high resident satisfaction. Responsibilities include coordinating repairs, managing budgets, maintaining records, and conducting safety meetings. The ideal candidate should have 4+ years of maintenance experience, 2+ years of supervisory experience, and expertise in various areas of maintenance. They must possess a valid driver's license, live within 30 minutes of the property, and have excellent communication skills.

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Nov 19, 2024

Sodexo is seeking a General Manager 6 - Food for Howard University in Washington, D.C. The role involves overseeing daily food service operations, achieving financial targets, and fostering strong client relationships. The ideal candidate should have leadership experience, culinary background, and proficiency in Sodexo's Food Management System. Sodexo offers a comprehensive benefits package including healthcare, 401k, and career growth opportunities.

Continuous Improvement - Strategy Execution Consultant (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 20, 2024

Fannie Mae is seeking a Lead Associate for Continuous Improvement. The role involves collaborating with project leads on problem-solving and process improvement projects, contributing to data collection and analysis, generating presentations, and supporting the execution of solutions. The ideal candidate will have at least 4 years of relevant experience, strong communication skills, and proficiency in tools like Microsoft PowerPoint, Excel, Teams, and OneNote. A Bachelor's degree or equivalent is desired, along with experience in business process management, change management, and data analysis. Familiarity with Lean Management concepts and tools like Power BI, SharePoint, Visio, and Confluence is beneficial. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Cook - DC Public Schools - Cluster 7

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Nov 20, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

SAS in Weis Markets – Full Time Retail Merchandiser

Company: Uline, Inc.

Location: Fort Washington, PA

Posted Nov 20, 2024

SAS Retail Services is seeking a Reset Merchandiser. The role involves handling product movement at retail, ensuring the latest products match the new plan. The company offers a competitive wage of $16.00 per hour, growth opportunities, and benefits that can be customized to meet family needs. The ideal candidate is detail-oriented, physically capable of lifting up to 25lbs, and has reliable transportation.

Food Service Worker - DC Public Schools - Cluster 5

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Desktop Support Technician

Company: Leidos

Location: Washington, DC

Posted Nov 20, 2024

Leidos, a FORTUNE 500 company, is seeking a Desktop Support Technician for Joint Base Anacostia-Bolling, Washington DC. The role involves providing support, repair, and installation for hardware and software, with a focus on a Windows 11 environment. The successful candidate will lead a team, deliver high-quality customer service, and ensure adherence to best practices. They will also collaborate with other technical staff, manage projects, and participate in IT Service Management using Remedy and ServiceNow. Basic qualifications include a high school diploma, 5+ years of relevant experience, DoD-8140 IAT Level 2 certification, and a DoD Secret Security Clearance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages