Exceptional Customer Service Jobs in Washington DC
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Explore 30+ Exceptional Customer Service job openings in Washington DC with full salary transparency. Compare compensation packages across companies, see which employers in Washington DC are hiring for Exceptional Customer Service roles, and find positions that match your experience level and salary expectations.
Program Analyst- Charge Analyst
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Walla Walla, Washington Walla Walla, Washington
Posted Nov 13, 2024
This job posting is for a position at the Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, Washington. The role reports to the Chief of Health Administration Services. Applicants must be U.S. citizens and complete an online assessment. Physical requirements include sitting at a desk and working on a computer, with occasional movement around the facility. Qualifications include one year of specialized experience or a bachelor's degree with superior academic achievement, or an equivalent combination of experience and education. GS-09 requires one full year of specialized experience or a master's degree or equivalent, or an equivalent combination of education and experience. Transcripts are required for education-based qualifications. The position requires participation in vaccination programs and may involve a probationary period and background investigation.
Auditor
Company: Department of Energy - Federal Energy Regulatory Commission
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The Federal Energy Regulatory Commission (FERC) has been ranked among the top 5 mid-size agencies in the Best Places to Work in the Federal Government Rankings. The Auditor position is located in the Office of Enforcement. U.S. Citizenship is required, and a background investigation is mandatory. The role involves conducting audits under Generally Accepted Auditing Standards or Government Auditing Standards. FERC is also recognized for its diversity, effective leadership, and work-life balance, offering telework and workplace flexibilities.
Chief, Alternative Dispute Resolution Unit
Company: Other Agencies and Independent Organizations - Office of Special Counsel
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The U.S. government is seeking an experienced Attorney-Mediator to lead its Alternative Dispute (ADR) Unit. The role involves overseeing mediation of complaints, providing legal advice on the Administrative Dispute Resolution Act of 1996, and serving as an expert in negotiation and dispute resolution. This is a challenging yet rewarding position, offering the opportunity to manage and develop OSC's ADR program while providing leadership and expertise.
Education and Sentencing Practice Specialist
Company: Judicial Branch - U. S. Sentencing Commission
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The United States Sentencing Commission is seeking an Education and Sentencing Practice Specialist. The role involves developing and delivering training programs for legal professionals on federal sentencing guidelines. The position requires relocation to Washington D.C. metro area and frequent travel across the U.S. and its territories. Mandatory qualifications include an undergraduate degree in criminal justice or related field, at least four years of relevant experience, and specialized experience equivalent to GS-11 level. Excellent communication skills and teamwork abilities are essential. Preferred qualifications include federal probation, prosecution, or defense attorney experience, training expertise, and program development skills. Benefits include comprehensive federal benefits package, flexible work schedules, telework options, and training opportunities.
Writer Editor
Company: Department of Homeland Security - Immigration and Customs Enforcement
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This announcement details positions in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, located in Washington, D.C. These are non-bargaining unit roles. U.S. citizenship is required, along with a background investigation, drug screen, and Selective Service registration for males born after 12/31/59. A valid driver's license is necessary. The GS-13 grade level requires one year of specialized experience at the GS-12 level, including analyzing data, working independently or in teams, conducting high-priority studies, and communicating complex matters creatively. No education qualification is needed. Benefits include health, dental, vision, life, and long-term care insurance, retirement plan, and more.
Program Manager - DIRECT HIRE
Company: Department of Transportation - Federal Transit Administration
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text describes a senior position in the Office of Civil Rights (TCR) within the Federal Transit Administration. The role involves managing a comprehensive civil rights oversight program for FTA funding recipients. The job requires U.S. citizenship and specialized experience. Qualifications include managing programs or projects, analyzing issues, and developing solutions. The position may involve travel and telework. No specific education requirement is mentioned. The Fair Chance to Compete for Jobs Act applies, prohibiting the request for criminal history records before a conditional offer of employment.
Emergency Managment Specialist (Response)
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text describes a job opening in the Office of Response & Recovery, specifically for a position in the Response Directorate. The ideal candidate should have experience managing radiological/nuclear projects, plans, timetables, and budgets. They should also be able to contribute to the development of radiological/nuclear exercises and serve as a member of a multi-agency team focused on preparedness and response. Key requirements include U.S. citizenship, successful completion of a Top Secret/SCI background investigation, Selective Service registration, and the ability to deploy with little notice. The position requires one year of specialized experience equivalent to at least the GS-12 level in the Federal government.
Program Analyst
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The job posting is for a Program Analyst position at the IC-12 level, requiring a U.S. citizen with a background investigation for Public Trust/Moderate Risk. The ideal candidate should have strong customer service, analytical, problem-solving, and collaborative skills. They will conduct analysis of internal and external performance audit work products. Qualifications include one year of specialized experience in assessing and improving complex management processes, applying program management principles in audits, and coordinating corrective actions across multiple programs or levels of government.
Occupational Health Nurse
Company: Legislative Branch - Architect of the Capitol
Location: Washington DC, District of Columbia Washington DC, District of Columbia
Posted Nov 13, 2024
The Architect of the Capitol (AOC) and Office of Attending Physician (OAP) are recruiting for an Occupational Health Nurse. The role involves providing nursing services to Members of Congress, Staff, and visitors. Requirements include a background investigation, drug test, and meeting specialized experience criteria. Applicants must be U.S. citizens or have specific immigration status. A graduate degree in nursing from an accredited program is required, along with a current nursing license. Veterans' preference is given. The position offers a comprehensive benefits package.
Senior Attorney - Training
Company: Judicial Branch - U. S. Sentencing Commission
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The U.S. Sentencing Commission is recruiting for a Senior Attorney - Training position. The role involves providing training and assistance to legal professionals on federal sentencing guidelines. Mandatory qualifications include a law degree, bar membership, five years of legal experience, excellent communication skills, and specialized experience in federal sentencing law. Preferred qualifications include experience as a federal criminal defense attorney or prosecutor, and training experience. Benefits include federal health, dental, vision, life insurance, retirement plans, and flexible work schedules. The Commission is located near Union Station in Washington D.C., offering amenities like a fitness center and free on-site daycare.
Emergency Management Specialist (Response)
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This job opportunity is for a GS-13 position in the Response and Recovery, Response Directorate, Planning Division, Exercise Branch team within FEMA. The ideal candidate should have experience overseeing, planning, developing, conducting, and organizing all-hazard focused exercises. The role requires being a U.S. citizen, passing a background investigation for Top Secret/SCI, Selective Service registration, meeting time-in-grade requirements, obtaining and maintaining a Government credit card, and being available for extended deployments within the U.S. and its territories.
Program Manager - DIRECT HIRE
Company: Department of Transportation - Federal Transit Administration
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This position is a Senior Liaison role in the Office of Civil Rights (TCR) within the Federal Transit Administration (FTA). The incumbent will report to the Deputy Associate Administrator and lead strategic projects, focusing on communication and coordination efforts across FTA and the Department. The role aims to enhance TCR's ability to shape, align, and communicate civil rights policy and priorities, and promote recipient compliance with federal requirements.