Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Washington DC's technology sector fuels growing demand for Exceptional Customer Service professionals, as federal agencies and defense contractors expand their client support teams. Top employers in Washington DC, including the Department of Defense, National Institutes of Health, and leading SaaS firms, offer competitive salaries ranging from $55,000 to $80,000 for seasoned Exceptional Customer Service specialists. Transparent salary data on Job Transparency allows candidates to compare offers for Exceptional Customer Service professionals across agencies and private firms in Washington DC, ensuring informed career decisions.

Candidates in Washington DC benefit from networking events hosted by the DC Tech Alliance, where Exceptional Customer Service roles often surface first. Job Transparency's real-time salary insights help you negotiate fair compensation for Exceptional Customer Service positions in Washington DC, aligning your skills with market value.

Heavy Mobile Equipment Mechanic

Company: Department of the Interior - National Park Service

Location: Longmire, Washington Longmire, Washington

Posted Nov 09, 2024

This job posting is for a heavy mobile equipment mechanic position in Mount Rainer National Park. The role involves overhauling, repairing, servicing, and maintaining heavy equipment. The position requires U.S. citizenship, a valid driver's license, and the ability to wear a uniform and comply with National Park Service standards. Overtime, a one-year trial period, and occasional overnight travel are expected. Applicants must have experience in troubleshooting, equipment assembly, and technical practices. Volunteer experience and CTAP/ICTAP eligibility are considered. No educational substitution for experience is allowed for Wage Grade positions.

Part Time Teller, Flourtown, PA

Company: Santander US

Location: Fort Washington, PA

Posted Nov 09, 2024

The job posting is for a Part Time Teller position at Santander Bank in Flourtown, PA. The role involves acting as the first point of contact for clients, resolving their issues, processing transactions, and selling products/services. Essential duties include providing exceptional customer service, adhering to safe deposit box procedures, educating customers about bank products, and assisting in exceeding service goals. Qualifications include a high school diploma or equivalent, cash handling experience, superior customer service skills, general math skills, detail orientation, and excellent communication skills. The employer values diversity and is an equal opportunity employer.

Industry Analyst

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job vacancy in the Telecommunications and Analysis Division (TAD), Office of International Affairs (OIA), Federal Communications Commission (FCC) located in Washington, DC. The position requires US citizenship, registration with Selective Service for males born after 12/31/59, and a one-year probationary period. Applicants must meet eligibility and qualification requirements, including specialized experience in processing applications for compliance with federal statutes, drafting documents for public release, maintaining databases, and making initial determinations on applications. Current/former federal employees must provide SF-50 verifying grade/status. The job offers a comprehensive benefits package including health insurance, life insurance, dental & vision insurance, flexible spending accounts, long-term care insurance, holidays and leave, retirement Thrift Savings Plan, and alternative work schedule.

Attorney-Advisor (General)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Department of Energy's Office of Inspector General is recruiting for an attorney in the Office of Counsel. The role involves representing the OIG in legal matters and advising staff on the Infrastructure Investment and Jobs Act (IIJA) and/or the Inflation Reduction Act (IRA). The successful candidate will join a team conducting performance/financial audits, inspections, and investigations. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for males born after 12/31/1959, and successful completion of a background investigation. Qualifications necessitate a JD degree from an ABA-accredited law school, bar membership, and relevant legal experience. The position is a term appointment, not permanent, and offers a comprehensive benefits package.

Principal - Multifamily Credit Risk Internal Audit (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Principal, Multifamily Credit Risk Internal Audit with 8+ years of experience in audit, control, or risk roles. The role involves providing expertise and thought leadership across risk topics, influencing audit strategy, and developing audit hypotheses. The candidate will serve as a key expert advisor to the Chief Audit Executive, mentor others, and establish high-impact relationships with management, regulators, and external auditors. The position offers flexibility and the opportunity to impact the future of the housing industry.

Contract Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Federal Retirement Thrift Investment Board (FRTIB) is seeking a highly qualified Contract Specialist. U.S. Citizenship is required. Applicants must meet Basic Experience, mandatory training, and Specialized Experience requirements. Basic Experience includes a bachelor's degree or relevant coursework. Specialized Experience involves procuring supplies, advising on statements of work, formulating contracting approach, and administering contracts. The position offers a comprehensive benefits package including flexible work schedules, telework, EAP, fitness center access, and more.

SUPERVISORY PHYSICAL SCIENTIST

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, drug test, travel capabilities, passport, and ethical conduct review. Qualifications require specialized experience in USNO operations, problem-solving, data interpretation, and study execution. Education must be in physical science, engineering, or mathematics with 24 semester hours in physical science or related fields. The position is covered by the Department of Defense Priority Placement Program.

AIRCRAFT MECHANIC

Company: Department of the Navy - Naval Air Systems Command

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies through the modified DoD Direct Hire Authority. Interested applicants must follow the 'How to Apply' section, as applications won't be accepted via the flyer. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential Selective Service registration. New hires must pass a physical exam, security clearance, and drug test. Travel, hazardous conditions, and specific certifications are required. Qualifications emphasize quality of experience over length, with a screen-out element focusing on common tasks. No education requirement, but veteran's preference doesn't apply. Rotating shifts, overtime, and incentives may be required.

FLOATING PLANT OPERATIONS MANAGER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority (DHA) solicitation for a Chief of Waterway Maintenance Unit (WMU) position in the USACE Seattle District. The role involves supervising floating plant activities. Requirements include a background investigation, potential travel, drug testing, physical exams, driver's license, small boat license, and COR certification. Qualifications necessitate one year of specialized experience in overseeing O&M of floating plants and heavy equipment. No education requirement. Benefits include a comprehensive package, subject to Department of Defense referral system for displaced employees.

Knowledge Management Specialist, CG-0301-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job position in the Federal Deposit Insurance Corporation's Division of Risk Management Supervision, Operations Branch, Training and Communication section. The role involves managing risk management supervision-related knowledge and information. The position requires U.S. citizenship, completion of a minimum background investigation, and one year of specialized experience equivalent to at least the grade CG/GS-12 or CG/GS-13 level in the Federal service. Specialized experience includes developing, implementing, and evaluating knowledge management programs, and creating training strategies based on knowledge gaps. The position offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. The selectee will be required to report to the duty station office two days per week.

Chief, African and Middle Eastern Division

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a supervisory, non-bargaining unit position in the African and Middle Eastern Division of the Library of Congress. The role involves leading staff towards meeting the Library's vision, mission, and goals, demonstrating flexibility, fostering continuous improvement, and promoting integrity. The position requires extensive experience in library science, knowledge of African and Middle Eastern regions, ability to lead change, supervise diverse workforce, provide program oversight, build coalitions, and communicate effectively. The salary range reflects locality pay adjustments for the Washington, D.C., Metropolitan area, and the position offers a flextime work schedule and full-time tour of duty.

Architect

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Architect position in the Office of Management, Department of Energy. The role involves planning and managing projects, applying architectural principles to solve a variety of issues. Requirements include U.S. Citizenship, a degree in architecture or related field, and specialized experience in project management, technical reviews, and contractor proposal assistance. The position offers a comprehensive benefits package and fosters a diverse and inclusive workplace.

Frequently Asked Questions

What salary range can I expect for Exceptional Customer Service roles in Washington DC?
Exceptional Customer Service roles in Washington DC typically pay between $55,000 and $80,000 annually, depending on experience, industry—federal versus private—and the complexity of the support environment.
Which Washington DC employers frequently hire Exceptional Customer Service talent?
Federal agencies such as the Department of Defense, National Institutes of Health, and the General Services Administration, along with tech firms like Booz Allen Hamilton and Accenture, regularly recruit Exceptional Customer Service specialists in Washington DC.
How can I leverage Job Transparency to secure a better salary for Exceptional Customer Service roles in Washington DC?
Use Job Transparency’s salary comparison feature to benchmark your desired Exceptional Customer Service position against similar roles in Washington DC, then prepare evidence of your impact—like customer satisfaction scores—to discuss during negotiations.

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