Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Test Analyst
Company: PTP
Location: USA
Posted Dec 07, 2025
The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.
Google Cloud Solution Architect
Company: PTP
Location: USA
Posted Dec 07, 2025
PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.
Account Executive
Company: Devpost
Location: USA
Posted Dec 07, 2025
Devpost is a platform that inspires developers to build great software through competitions and hackathons. They partner with major tech companies and have a strong reputation in the industry. The company is looking for a strategic Account Executive to drive growth with significant customers and deepen relationships.
Engineer - Backend (Events Team)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.
Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.
Manager/Director of Alliances - SI's
Company: Aria Systems
Location: India,UK
Posted Dec 07, 2025
Aria Systems is seeking a Director of Alliances to drive revenue growth with services partners. The role involves building partner relationships, enabling partners, and working with internal teams to align on strategy and go-to-market activities. Aria offers a dynamic work environment with competitive benefits.
Sr Support Engineer
Company: n8n
Location: USA
Posted Dec 07, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.
Sr. Software Engineer - Partner Sharing (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.
Product Manager – AI Solutions
Company: Unified
Location: USA
Posted Dec 07, 2025
The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.
(Inside Sales) Licensing Manager
Company: ASCAP
Location: USA
Posted Dec 07, 2025
ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.
Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.
Sr. Software Engineer - Knowledge by Zapier (Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a backend-leaning Sr Full Stack Engineer to work on AI integration, emphasizing responsible AI use, collaboration with AI teams, and the role's impact on shaping AI products. The position offers opportunities to influence AI development and work on innovative, scalable systems.