Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Mid Market - Account Executive
Company: Assent
Location: Canada
Posted Dec 07, 2025
Assent is a fast-growing technology company that provides supply chain sustainability management solutions for complex manufacturers. They aim to bring transparency, sustainability, and fairness to the global community. The company is seeking an Account Executive to help achieve growth objectives by developing relationships with clients, prospecting new logos, and managing a complex sales cycle.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes.
Strategy and Operations Manager
Company: D-Wave Quantum
Location: USA
Posted Dec 07, 2025
DWave is seeking a highly organized and analytical Strategy and Operations Manager to lead the next phase of operational maturity and scale their global Customer Solutions department. The role involves developing and operationalizing processes, tools, and methodologies to support the team's growth, serving as the business owner for systems and tools supporting Professional Services and Technical Account Management teams, and optimizing processes to streamline operations and enable data-driven insights.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, clear communication, and an AInative mindset.
Senior UX Designer
Company: labcorp
Location: USA
Posted Dec 07, 2025
The position involves working with design and product teams to create customer experiences that drive business impact. Responsibilities include designing digital products, collaborating with teams, interpreting data, conducting user research, creating wireframes and prototypes, and implementing UI solutions. The role requires a bachelor's degree, 5 years of UX/UI design experience, a strong portfolio, and proficiency in UX tools.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
Customer Accounting Specialist (Accounts Receivable)
Company: First Advantage
Location: USA
Posted Dec 07, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company is currently seeking a Customer Accounting Accounts Receivable Specialist to reduce past due balances, maintain customer-centric focus, and provide exceptional customer service.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company offers a fully remote position with a competitive salary and an exciting, high-growth product.
Senior Manager - Client Strategy
Company: New Engen
Location: USA
Posted Dec 07, 2025
New Engen is a digital marketing agency focused on helping brands grow through strategic, collaborative solutions. They offer a range of services and perks, seeking a Senior Manager Client Strategy to drive innovation and client partnerships in a flexible, remote-friendly environment.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes efficiently.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale the ClipCrop product, which automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, practical problem-solving skills, clear communication, and an AInative mindset. The company values capability, trajectory, and the ability to use AI and code as tools to deliver outcomes.