Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions, implementing monitoring systems, and driving innovation. It requires a Bachelor's degree, with a preference for a Master's degree, and expertise in designing, integrating, and implementing monitoring systems for on-premise and cloud infrastructure applications.
Microsoft Azure Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Azure Developer in Slovakia. The position involves designing and developing software solutions based on client requirements, working with cutting-edge Microsoft technologies within MS Azure, and collaborating with customers, developers, and service delivery teams. The role requires hands-on experience with Azure, knowledge of Microsoft development stack, proficiency in English, and strong communication skills.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with Data Architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with SAP FICO, MM, SD, PM, and Master Data, as well as experience in Master Data Management with SAP Master Data Governance.
Technology Sales Representative
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Technology Sales Representative (TSR) at IBM drives revenue growth by building trusted customer relationships, especially at the CxO level. They orchestrate resources to address complex customer requirements with suitable IBM solutions, combining deep technical and industry-specific knowledge with a focus on deal closure and sustainable business development. The role requires strong sales execution, industry acumen, technological understanding, strategic planning, communication skills, and leadership abilities.
Manager - Learning Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM seeks a Learning and Knowledge Leader to drive development in Risk & Compliance. The role involves strategic planning, team collaboration, and innovation, emphasizing growth and transformation.
Accounts Receivable Collections Specialist| Fluent in Hebrew & English
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
The job posting is for an Accounts Receivable Analyst position at IBM. The role involves maximizing cash flow through collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.
ServiceNow Program/Project Manager
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
The job posting is seeking a seasoned ServiceNow Program Project Manager to lead complex ServiceNow engagements across enterprise clients. The role combines delivery leadership, client relationship management, financial accountability, and Agile/Scrum mastery. The ideal candidate will have deep experience with ServiceNow implementations and serve as a trusted advisor and delivery leader across multiple workstreams.
Customer Engineer - HashiCorp Vault Radar
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on transformative cloud solutions, collaborate with cross-functional teams, and contribute to innovative AI-powered infrastructure. The role emphasizes expertise in critical components, customer collaboration, and problem-solving in complex technical environments.
Product Manager - STUDENT CONVERSION
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM, focusing on a role for a seasoned Product Manager. The role involves product ownership, growth, Agile team facilitation, innovative development, strategic leadership, and partnerships. Required skills include championing the voice of the customer, passion for innovation, financial acumen, and end-to-end product development expertise.
UX Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
IBM Software is seeking a designer with experience in user research, strategic thinking, and independent execution to drive the design vision and champion user-centric innovation across the product. The role involves end-to-end design execution, collaborative development, conducting user research, translating insights into designs, sharing work-in-progress designs, advocating for design excellence, and understanding business context. The ideal candidate should have a bachelor's degree, 3-5 years of experience in UX or product design, proficiency in design tools, knowledge of design and UX principles, strong communication skills, self-driven nature, and a portfolio showcasing previous UX design work.
Lead Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Senior Application Architect in Application Automation involves leading the design, development, and implementation of complex automation solutions, mentoring team members, and collaborating with stakeholders.
Application Developer-Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Technical expertise required includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.