Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Engineering Manager - Ads Creatives
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem that drives their business and ensures exceptional experiences for members and advertisers.
Senior MDM Application Engineer
Company: Twilio
Location: Colombia
Posted Nov 30, 2025
The job posting is for a MDM Senior Application Engineer role at Twilio, focusing on developing and managing their MDM practice. The ideal candidate should have 6+ years of experience in MDM, strong analytical and communication skills, and be able to define and drive the enterprise MDM strategy. The role offers competitive pay, generous time off, and opportunities for growth and learning.
Distributed Systems Engineer 5 - Live Ad Serving
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Platform Engineering team focuses on building advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They aim to ensure a seamless viewing experience for members while driving outcomes for advertisers.
Senior Software Engineer, Cloud Gaming - Video Algorithms (L5)
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are passionate about delivering the best visual quality experience to their members across various platforms, including video-on-demand, live products, and cloud gaming. The company is seeking a Senior Software Engineer with media expertise to work on video algorithms for cloud gaming, focusing on designing, prototyping, and implementing encoding algorithms and software workflows.
Account Solution Consultant
Company: Anaplan
Location: Germany
Posted Nov 30, 2025
The role of a Solution Consultant at Anaplan involves helping iconic brands solve their most pressing high-stakes challenges by architecting a new future for how companies plan, decide, and act. The position requires strategic discovery sessions, tailored demonstrations, and high-impact proof-of-concept models to showcase Anaplan's value. The ideal candidate should have a passion for problem-solving, the ability to simplify complex ideas, and experience in presales solution consulting or business transformation roles.
iOS Software Engineer 5 - Member Engineering
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on providing a delightful viewing experience across various devices and genres. The Senior Software Engineer role involves collaborating with cross-functional teams to build performant and accessible consumer-facing experiences on the iOS app using Swift and GraphQL.
Software Engineer (L5) - Ads Conversion Measurement
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Measurement Engineering team is building systems to help advertisers measure campaign outcomes while respecting the viewing experience. They seek highly motivated engineers with experience in ad tech, privacy-safe conversion systems, and legal compliance.
Software Engineering Manager - Ads Reporting
Company: Reddit
Location: USA
Posted Nov 30, 2025
The Ads Reporting team at Reddit focuses on innovation and growth, managing two workstreams to provide insights for advertisers. The Engineering Manager role involves leading teams, collaborating across departments, and ensuring technical scalability. Benefits include remote work, healthcare, and equity.
Distributed Systems Engineer 5 - Core Ad Serving Services
Company: Netflix
Location: Remote
Posted Nov 30, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Platform Engineering team focuses on building advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They aim to ensure a seamless viewing experience for members while driving outcomes for advertisers.
Senior Sales Engineer
Company: Branch
Location: USA
Posted Nov 30, 2025
Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible financial services and building inclusive products. They value diversity, innovation, and collaboration, and are looking for a Senior Sales Engineer to manage technical aspects of the sales cycle and act as a liaison between sales, product, security, and professional services teams.
Solutions Architect II
Company: Outliant
Location: Anywhere
Posted Nov 30, 2025
Ignite Visibility is a leading digital marketing agency offering a remote Solutions Architect II role with opportunities for growth, innovation, and impactful projects. The position emphasizes strategic collaboration, technical expertise, and a supportive work environment.
Staff Engineer, GitLab Delivery - Operate
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 30, 2025
The role of Staff Engineer at GitLab Operate team involves leading technical direction for self-managed deployment strategy, focusing on zero-downtime upgrades and operational excellence at scale. The team serves as a bridge between GitLab engineering and self-managed customers, ensuring products are easily deployable, secure, and scalable across various environments.