Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Software Engineer - Data
Company: Stripe
Location: Remote
Posted Dec 01, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.
Senior Customer Care Engineer (L-4)
Company: PaxeraHealth
Location: Remote
Posted Nov 30, 2025
PaxeraHealth Corp is hiring a Senior Customer Care to join their Implementation and Customer Care team. The role offers on-the-job training, a respectful work environment, and the opportunity to work with a growing company in the medical IT industry. The position requires a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support.
Salesforce Business Analyst - Senior
Company: CORESPHERE LLC
Location: Remote
Posted Nov 30, 2025
This job requires a Senior Salesforce Business Analyst with experience in public sector solutions, Agile methodologies, and Salesforce certifications. Responsibilities include stakeholder collaboration, requirements analysis, and project management. Benefits include competitive pay and comprehensive benefits.
Lead Full Stack Engineer - Java/J2EE (Director level)
Company: First Advantage
Location: Remote
Posted Nov 30, 2025
First Advantage is seeking a Lead Full Stack Engineer to drive architecture and engineering excellence for JavaJ2EE applications on Azure. The role involves technical leadership, mentorship, and hands-on development, with a focus on secure, scalable systems. The company values diversity, inclusion, and employee growth.
Customer Success
Company: ElevenLabs
Location: Remote
Posted Dec 01, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.
Workday Financials Optimization Associate Director
Company: Guidehouse
Location: Remote
Posted Nov 30, 2025
This job posting highlights a Financials Optimization Consultant role with responsibilities including leading Workday Financials solutions, designing financial systems, and collaborating with clients. The position requires significant Workday experience and offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive workplace environment.
Resource Management Coordinator
Company: GuidePoint Security
Location: Remote
Posted Dec 01, 2025
The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.
Customer Success - Commercial
Company: ElevenLabs
Location: Remote
Posted Dec 01, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.
Technical Program Manager - Dropbox Dash
Company: Dropbox
Location: Remote
Posted Dec 01, 2025
Dropbox is seeking a highly skilled Technical Program Manager to lead engineering-wide programs for the Connectors team in Poland. The ideal candidate will have strong technical expertise, excellent communication skills, and experience managing large cross-functional programs. The role involves driving program development, aligning stakeholders, and ensuring successful delivery of strategic initiatives.
Software Engineer
Company: Tines
Location: Remote
Posted Dec 01, 2025
The job summary describes a role in the engineering team responsible for building a Records solution for data management and analytics. The role involves driving impactful changes, collaborating with design and product teams, writing high-quality code, identifying areas for improvement, mentoring other engineers, and working on projects like scaling the Records feature and creating new types of dashboards. The role requires 4+ years of experience as a software engineer, proficiency in high-level programming languages, and a focus on the most important problems. The company values health, sustainability, inclusivity, and support for employees' growth.
Administrative Assistant (Virtual)
Company: Celeste
Location: Remote
Posted Nov 30, 2025
This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.
Staff Systems Reliability Engineer
Company: iRhythm
Location: Remote
Posted Nov 30, 2025
This job posting highlights a System Reliability Engineer role at iRhythm, emphasizing scalable infrastructure design, collaboration, and competitive benefits. The company focuses on cardiac health solutions with a mission-driven approach, offering professional growth and inclusive workplace culture.