Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Director, Sales - Microsoft Partnership
Company: Tanium
Location: Remote
Posted Nov 29, 2025
The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.
Analyst Relations Director
Company: Twilio
Location: USA
Posted Nov 29, 2025
The job posting is for a Director of Analyst Relations role at Twilio, an individual contributor position reporting to the Sr Director of Analyst Relations. The role focuses on building relationships with top-tier industry analysts and influencers to elevate Twilio's market position and guide internal team strategy. The position requires 10+ years of experience in Analyst Relations or related fields, excellent communication skills, and the ability to collaborate cross-functionally.
Corporate Counsel
Company: H1
Location: Remote
Posted Nov 29, 2025
H1's mission is to provide equitable healthcare through data and AI. They seek a Corporate Counsel with legal and tech expertise, offering competitive compensation and a supportive work environment.
Engineering Manager - Poe Platform
Company: Quora
Location: USA
Posted Nov 29, 2025
Quora is a remote-first company with a mission to grow collective intelligence through its Quora and Poe platforms. The Poe Platform Team focuses on enhancing developer productivity by building foundational systems, frameworks, tools, and abstractions. The role involves leading and mentoring a high-performing platform engineering team, driving initiatives to improve developer velocity, upholding engineering best practices, and leveraging AI tools to enhance productivity.
Mid-Market Account Executive
Company: Canva
Location: Australia
Posted Nov 29, 2025
Canva is seeking a sales professional to join their team and help scale the company. The role involves territory and account planning, pipeline generation, customer-centric storytelling, product expertise, fostering long-term relationships, and bringing clarity to complex problems. The ideal candidate has experience in medium-sized accounts, full sales cycles, navigating complexity, and presenting to stakeholders. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive allowance, and flexible leave options.
Product Designer
Company: CareMessage
Location: Remote
Posted Nov 29, 2025
The job posting is for a Product Designer role at a health technology company. The role involves designing solutions for vulnerable patients, collaborating with cross-functional teams, and owning the end-to-end user experience. The company values empathy, collaboration, and a data-driven approach to design.
Senior Talent Acquisition Partner - Business Recruiting
Company: Canva
Location: Australia
Posted Nov 29, 2025
The job description is for a Senior Talent Acquisition Partner role at Canva, a company with campuses in Sydney and Melbourne and coworking spaces in other cities. The role involves partnering with senior business leaders, designing sourcing strategies, owning the recruitment process, acting as a trusted advisor, contributing to global TA initiatives, and taking a data-driven approach to improve hiring processes. The ideal candidate should have significant experience in business recruiting, be skilled at building strong pipelines, thrive in high-growth environments, influence senior stakeholders, and care about creating inclusive teams and exceptional candidate experiences.
Sr Growth Marketing Manager - Acquisition
Company: Trafilea
Location: USA
Posted Nov 29, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. The company builds and scales its own DTC brands while helping ambitious talent grow. They are looking for a Growth Marketing Manager to lead customer acquisition strategies through paid media, AI-powered marketing, and creative experimentation.
Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)
Company: Canonical
Location: North America,Latin America
Posted Nov 29, 2025
The Telco Field Engineer role at Canonical involves leading customers in telco solutions using OpenStack, Kubernetes, and automation. The position offers remote work and opportunities in open-source tech innovation with a focus on 5G and cloud infrastructure.
Sr QA Analyst Manual AI
Company: Trafilea
Location: USA
Posted Nov 29, 2025
Trafilea is a consumer tech platform that uses AI to help scale transformative brand growth. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own digitally native brands, investing in AI and automation. They offer remote work with competitive salary and benefits.
Senior Fullstack Engineer - Styles
Company: Webflow
Location: USA
Posted Nov 29, 2025
Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.
Mid-Market, Sales Executive
Company: QuinStreet
Location: Remote
Posted Nov 29, 2025
The job posting is for a results-driven Mid-Market Sales Executive who will work independently in an informal environment to close new business. The role requires 5+ years of experience in consultative inside sales, expertise in Salesforce and closing five-figure business deals, and strong interpersonal communication skills. The position offers a salary range of $60,000 to $70,000 annually, with potential performance bonuses, commissions, and equity.