Exceptional Customer Service Jobs
1,499,342 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Global Head R&D
Company: Cerba Research
Location: Netherlands,UK
Posted Nov 23, 2025
The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.
Data Science Lead - Guest Funnel Science
Company: Airbnb
Location: USA
Posted Nov 23, 2025
The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.
Manager, Software Engineering - Expressive AI
Company: Figma
Location: Remote
Posted Nov 23, 2025
The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.
Manager, Mid-Market Sales
Company: Figma
Location: USA
Posted Nov 23, 2025
Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Staff Salesforce Engineer - CRM Systems
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.
Enterprise Sales Development Representative
Company: Avive
Location: USA
Posted Nov 23, 2025
Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.
Website Marketing Manager
Company: Code.org
Location: Remote
Posted Nov 23, 2025
Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.
Field Marketing Manager
Company: Zendesk
Location: Netherlands
Posted Nov 23, 2025
The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.
Presales consultant - NEC Revenues and Benefits
Company: NECSWS
Location: UK
Posted Nov 23, 2025
NEC Software Solutions is a global tech company with over 3000 employees across six countries. The job posting seeks a Presales Consultant to support revenue and benefits solutions, emphasizing collaboration, technical expertise, and customer engagement. The role offers competitive benefits including medical cover, holiday entitlement, and pension contributions.
Sr Customer Data Analyst
Company: n8n
Location: Europe
Posted Nov 23, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.
Product Manager - Senior
Company: Blackbaud
Location: India
Posted Nov 23, 2025
The job posting seeks an experienced Product Manager with a finance background to lead the strategy and delivery of a core Financial Models product. The role requires strong cross-functional collaboration skills, particularly with engineering and UX teams, in an agile environment. The ideal candidate should have a keen interest in leveraging emerging technologies like AI.