Exceptional Customer Service Jobs
1,499,455 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Producer (Video Editor Specialisation)
Company: Storm Ideas
Location: USA
Posted Nov 21, 2025
The job posting describes a fully remote Product role at Storm Ideas, a company that creates engaging social content for major US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.
Account Executive
Company: Xplor
Location: USA
Posted Nov 21, 2025
Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.
Senior Engineering Manager - Navigation SDK & Apps
Company: Mapbox
Location: Remote
Posted Nov 21, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.
Senior Recruiter
Company: Kraken
Location: Europe
Posted Nov 21, 2025
Kraken seeks experienced recruiters to join their global, mission-driven team focused on crypto innovation and financial inclusion. The role involves shaping recruitment strategies, collaborating with stakeholders, and driving talent acquisition in a remote, high-paced environment. The company emphasizes merit-based hiring, diversity, and opportunities to impact the crypto industry.
Senior Meeting Planner (pharma agency exp required)
Company: EVERSANA
Location: USA
Posted Nov 21, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Meeting Planner with experience in pharmaceutical meetings, strong organizational skills, and proficiency in CVENT and virtual meeting platforms.
Distributed Systems Engineer (L5) - Cloud Gateway
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Application Networking Group is seeking an experienced engineer to join their team and work on the cloud platform's communication backbone. The role involves designing, developing, and integrating functionality to enhance security, observability, and resilience for traffic traversing the cloud.
Senior Manager - Sales Incentive Compensation
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is expanding its ads-supported tier globally and seeking a Senior Manager Sales Incentive Compensation Ops Leader to shape this new business area. The role involves designing and implementing sales incentive solutions, developing systems and operational roadmaps, and analyzing sales incentive plan effectiveness. The ideal candidate should have 10+ years of experience in sales incentive compensation, including 5+ years in the advertising industry, and a proven track record of driving complex solutions in dynamic sales environments.
Senior Software Engineer - Automation
Company: Canva
Location: Australia
Posted Nov 21, 2025
The job description is for a senior engineer role at Canva's Technology Experience group, focusing on leading complex transformation initiatives, driving automation projects, architecting scalable solutions, and integrating AI technologies. The role involves technical leadership, mentoring, stakeholder management, and shaping team direction. Canva offers a flexible work environment, equity packages, inclusive parental leave, and a focus on AI as a powerful amplifier of creativity.
Producer
Company: Storm Ideas
Location: South Africa
Posted Nov 21, 2025
The job posting describes a remote Product role at Storm Ideas, a company that creates social media content for US entertainment clients. The role involves ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.
Manager/Director of Strategic Partnerships
Company: Aria Systems
Location: USA
Posted Nov 21, 2025
Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.
Analytics Engineer (L5) - Simulator (Pricing)
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They launched an ads-supported tier in November 2022 and are building an in-house ad tech ecosystem. The Core Ads Algorithms team focuses on developing data-driven solutions for ad personalization and delivering relevant ad experiences to members while driving results for advertisers.
Producer (Graphic Design Specialisation)
Company: Storm Ideas
Location: USA
Posted Nov 21, 2025
The job posting describes a fully remote Product role at Storm Ideas, a company that creates engaging social content for major US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.