Exceptional Customer Service Jobs
1,499,455 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Performance Marketer (Full Remote - Worldwide)
Company: EverAI
Location: Worldwide
Posted Nov 21, 2025
EverAI is a fast-growing AI company with 30+ million users, building innovative AI companion products like the world's largest AI girlfriend/boyfriend platform. The company has a strong founding team with experience scaling businesses to IPO and is seeking a performance marketing lead to help scale campaigns and grow the user base to 100M in the next 12 months.
Tech Lead - AI
Company: Trafilea
Location: Remote
Posted Nov 21, 2025
Trafilea is a consumer tech platform that uses AI and automation to scale purpose-driven digitally native brands. They own and operate their own brands, have a global presence, and are looking for an AI Tech Lead to design scalable AI platforms and lead a talented team.
Web/Front-End Developer
Company: Abbott
Location: Remote
Posted Nov 21, 2025
Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a wide range of life-changing technologies and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott provides career development opportunities, excellent benefits, and a diverse and inclusive work environment.
Associate Solutions Engineer
Company: Qualia
Location: Remote
Posted Nov 21, 2025
Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is seeking a passionate and motivated Associate Solutions Engineer to join their growing team and support SMB and MidMarket sales teams.
Market Access Communications Content and Copy Specialist
Company: Blue Matter
Location: USA
Posted Nov 21, 2025
Blue Matter is a rapidly growing management consultancy specializing in strategy and execution in the biopharmaceutical industry. They partner with clients to achieve commercial success across product lifecycles and offer services like new product planning, launch strategy, portfolio planning, communications, and disease area strategy. The company has a unique entrepreneurial culture and seeks a Market Access Communications Content and Copy Specialist to join their growing creative agency.
Salesforce Developer
Company: Guidehouse
Location: Remote
Posted Nov 22, 2025
Guidehouse is seeking experienced Salesforce Developers for a high-growth practice. The role requires a strong foundation in Salesforce development, integrations, and the LWC framework. The company offers a comprehensive total rewards package, including competitive compensation and flexible benefits.
Machine Learning Solutions Architect
Company: phData
Location: Remote
Posted Nov 22, 2025
The job description outlines the role of a Machine Learning Solutions Architect at phData. The position involves designing and implementing data solutions, providing thought leadership, and working with data scientists to deploy machine learning models. The ideal candidate should have extensive experience in machine learning engineering, software engineering, or data engineering, along with expertise in programming languages like Python, Scala, and Java. The role requires strong communication skills, the ability to build and operate robust data pipelines, and experience with big data ecosystem products and cloud architecture.
Senior Solutions Architect - Optimization
Company: D-Wave Quantum
Location: Remote
Posted Nov 21, 2025
The role is for a Senior Solution Architect to build and deliver quantum optimization solutions for customer applications. The position involves working with delivery leads, application developers, and other solutions architects. The ideal candidate has a master's or PhD in a technical field, 5+ years of experience with Python, and experience working with external customers to identify requirements and consult on solutions to complex business problems.
Senior Software Engineer - Webflow Cloud
Company: Webflow
Location: Remote
Posted Nov 21, 2025
Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites and web apps. The company is looking for a Senior Software Engineer to join their Webflow Cloud team, which is responsible for a new product that allows customers to deploy fully operational web apps on their Webflow-hosted domains.
Design Director
Company: Metalab
Location: Remote
Posted Nov 21, 2025
The text is a job description for a Design Director role at Metalab, a company that partners with clients to create impactful products. The role involves leading design teams, collaborating with cross-functional partners, and driving design excellence. The ideal candidate should have strong technical expertise in UX design, visual design, product strategy, and research, as well as leadership skills to mentor and develop design teams.
Staff Frontend Software Engineer - Reddit Answers
Company: Reddit
Location: Remote
Posted Nov 21, 2025
Reddit is expanding its teams and seeking talented individuals for a remote-friendly role in the Reddit Answers product space. The role involves ideating, designing, building, and scaling products with a focus on the web platform. The company offers comprehensive benefits and a competitive pay range.
Senior Customer Success Manager (Full Cycle)
Company: Vidyard
Location: Remote
Posted Nov 21, 2025
Vidyard is a leading provider of AI-powered video solutions for modern revenue teams. The company is looking for a Senior Customer Success Manager to join their team and focus on stabilizing at-risk accounts, driving renewals, and transitioning healthy accounts to the growth team. The role involves building a derisking motion, creating success plans, and collaborating with various teams to remove friction and drive revenue outcomes.