Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Engineering Manager, Core Multi-Product Enablement
Company: Dropbox
Location: Canada
Posted Nov 20, 2025
The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate will have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.
Math Producer
Company: Brilliant
Location: USA
Posted Nov 20, 2025
Brilliant is a company that aims to create a world of better problem solvers by delivering interactive, adaptive, and fun learning experiences at scale. They prioritize building a healthy business and serve hundreds of thousands of paid subscribers. The company values adventure, excellence, generosity, and candor. They are looking for exceptional learning designers with a strong background in STEM fields to join their team and help expand their library of learning games.
Enterprise Account Executive - Healthcare
Company: ElevenLabs
Location: USA
Posted Nov 20, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an experienced Enterprise Account Executive to drive growth in large enterprises.
Tech Lead - Storyteller Core Platform
Company: Storyteller
Location: Romania
Posted Nov 20, 2025
Storyteller is a fast-growing B2B SaaS platform seeking a technical leader to develop high-performance APIs and SDKs for sports brands. The role involves managing a team, designing systems, and leveraging AI, with a focus on scalability and innovation.
SEO Lead
Company: Canva
Location: Viet Nam
Posted Nov 20, 2025
Canva is seeking a Vietnamese SEO lead to expand their SEO presence in Vietnam. The role involves leading SEO strategy, building and managing a local SEO team, and driving market penetration. Canva offers flexible work arrangements and a supportive culture.
Account Executive - Small Business
Company: HubSpot
Location: USA
Posted Nov 20, 2025
HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities in the small business space, using strong consultative selling skills. The ideal candidate should have at least 1 year of experience with self-sourced outbound leads, a positive outlook, and exceptional consultative selling and closing skills.
Sales Account Executive
Company: Influur
Location: Mexico
Posted Nov 20, 2025
Influur is a company that uses creators' data and AI to revolutionize influencer marketing, making it measurable, predictable, and scalable. They are seeking a dealcloser to join their team and help scale the influencer marketing industry by winning new business, growing existing accounts, and building long-term relationships with clients.
Senior Customer Success Manager
Company: Menlo Security
Location: Korea, Republic of
Posted Nov 20, 2025
Menlo Security is a leading cybersecurity company with a mission to enable secure global communication and collaboration. They are growing rapidly and seeking passionate, ethical, and organized talent. The Senior Customer Success Manager role involves building strong relationships, driving product adoption, and ensuring customer success.
Tech Lead - ClipCrop
Company: Storyteller
Location: Romania
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.
Digital Insurance Agent
Company: Insurify
Location: USA
Posted Nov 20, 2025
The text warns about fraudulent job adverts related to Insurify while promoting the company as a fast-growing fintech startup with strong benefits and career opportunities. It outlines job requirements, company achievements, and work conditions.
Global Head of Specialist Solutions Architecture - Money Management
Company: Stripe
Location: USA
Posted Nov 20, 2025
Stripe seeks a Global Head of Specialist SA for Money Management to lead a high-performing presales engineering team, drive strategic initiatives, and shape the future of financial services solutions. The role emphasizes leadership, technical expertise, and cross-functional collaboration to empower businesses and grow the global economy.
Senior Solution Architect
Company: Anaplan
Location: Germany
Posted Nov 20, 2025
The job posting is for a Senior Solution Architect role focused on leading transformative planning engagements in Supply Chain Finance, Sales Performance Management, or Workforce Planning across Germany and EMEA. The position requires strategic thinking, deep consulting acumen, and hands-on solution design experience. The role involves advising senior leaders, designing high-performing Anaplan solutions, solving complex business problems, and collaborating with cross-functional teams to drive measurable business value.