Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Security Engineer (DLP)
Company: Scopely
Location: Canada
Posted Nov 20, 2025
Scopely is seeking a Security Engineer DLP to join their Data Protection team in Canada. The role involves maturing corporate security and data protection programs, investigating incidents, and enhancing visibility into sensitive data movement. The ideal candidate should have experience in security engineering, data analysis, and handling data leaks and insider security incidents. Scopely is committed to creating a diverse and supportive work environment.
Solutions Engineer
Company: Smartcat
Location: Remote
Posted Nov 20, 2025
This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.
Customer Success Director
Company: First Advantage
Location: UK
Posted Nov 20, 2025
First Advantage is seeking a remote Customer Success Director located in the UK. The role involves growing revenue in strategic accounts through sales of First Advantage products and solutions. The position requires developing account plans, maintaining service levels, and providing superior customer service.
Public Sector Account Executive
Company: EDB
Location: Remote
Posted Nov 20, 2025
The role is for a Public Sector Account Executive in Germany, responsible for developing and executing sales plans, generating new ARR license revenue, and building strong relationships with key decision makers in the Public Sector and Government markets. The candidate should have 5+ years of enterprise software sales experience in the Public Sector and Government verticals, a track record of successful selling, and strong communication and presentation skills.
Vice President of Marketing
Company: DAS Health
Location: USA
Posted Nov 20, 2025
DAS Health is seeking a strategic and execution-driven marketing leader to accelerate growth and strengthen brand leadership in the healthcare vertical, with a focus on senior living and ambulatory organizations. The role involves developing and executing a marketing strategy, driving demand generation, leading a marketing team, and ensuring operational accountability. The ideal candidate has 10+ years of B2B marketing experience, proven success in leadership roles, and proficiency in marketing automation and analytics tools.
Tech Lead - Storypilot
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Tech Lead - ClipCrop
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS company called Storyteller that helps companies add Instagram-style stories to their apps and sites. They are looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves setting clear goals, designing and building systems, operating what you build, prioritizing for the business, growing people and the codebase, and leveraging AI effectively.
Senior Fullstack Engineer - Observability
Company: Canva
Location: Australia
Posted Nov 20, 2025
Canva is seeking a full-stack engineer to join their Observability Insights Team, focusing on building user-facing observability tools and platform infrastructure. The role involves delivering features, building cross-telemetry applications, owning platform infrastructure, partnering with engineering customers, balancing best practices with user needs, participating in incident response, modernizing observability tooling, and mentoring team members. The ideal candidate should have strong computer science knowledge, full-stack engineering experience with React and Golang, deep observability domain knowledge, experience building user-facing applications, proficiency with observability platforms and tools, understanding of distributed systems observability, infrastructure and operations experience, strong product thinking, customer empathy, and excellent communication skills.
Backend Engineer - Core Tech
Company: Stripe
Location: Remote
Posted Nov 20, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is focused on increasing the GDP of the internet and provides a wide range of infrastructure services to support its products and services. Stripe values collaboration, customer obsession, and building a great customer experience for internal and external teams.
Talent Acquisition Specialist
Company: Procare HR
Location: USA
Posted Nov 20, 2025
Procare HR is seeking a Talent Acquisition Specialist for a fully remote role. The company offers comprehensive HR services and emphasizes positivity, curiosity, accountability, gratitude, and growth. The role involves talent acquisition responsibilities in a fast-paced setting, with a focus on attention to detail, organizational skills, communication, and customer service. Procare HR provides competitive salary, benefits, and a supportive work environment.
Vice President - Marketing
Company: Relay Graduate School of Education
Location: Remote
Posted Nov 20, 2025
Relay Graduate School of Education is seeking a Vice President of Marketing to lead the institution's comprehensive marketing strategy, drive enrollment, and grow brand visibility. The role involves strategic marketing leadership, brand messaging, communications, and team development. The ideal candidate should have 8+ years of marketing experience, a proven track record in integrated marketing strategies, and a strong commitment to educational equity.
Tech Lead - ClipCrop
Company: Storyteller
Location: Hungary
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development. The company values capability, trajectory, and a learning mindset.