Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Claims Representative
Company: Sedgwick
Location: USA
Posted Nov 18, 2025
Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.
Senior Data Scientist - Ads Data Platform
Company: Spotify
Location: Remote
Posted Nov 18, 2025
The Advertising Product & Technology team at Spotify is building a next-generation advertising platform for audio and video. The Ads Data Platform team is seeking a senior data scientist to help build ad measurement products and support the experimentation platform. The role involves partnering with product and engineering, delivering data-driven solutions, writing code to analyze large datasets, and communicating insights to key partners.
Content Designer - Advertising
Company: Spotify
Location: North America,Latin America
Posted Nov 18, 2025
The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.
Senior Product Manager
Company: MariaDB plc
Location: Ireland
Posted Nov 18, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and technology partners to create a compelling product vision and roadmap.
Senior Product Manager
Company: MariaDB plc
Location: UK
Posted Nov 18, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves contributing to product direction, managing roadmaps, collaborating with engineering and the open-source community, and aligning cross-functional teams.
Commercial Counsel Team Lead
Company: G-P
Location: USA
Posted Nov 18, 2025
Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.
Enterprise Sales Leader - Healthcare & Life Sciences
Company: OpenAI
Location: USA
Posted Nov 18, 2025
OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.
Chief Software Architect
Company: Masabi
Location: Remote
Posted Nov 18, 2025
Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.
Customer Success and Implementation Manager
Company: TrustArc
Location: Remote
Posted Nov 18, 2025
This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.
Principal Software Architect
Company: Wiser Solutions
Location: UK
Posted Nov 18, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The Principal Software Architect role involves shaping architecture, driving technical transformation, and ensuring scalable cloud-native solutions. The company values architectural leadership, cloud expertise, cross-functional collaboration, and hands-on technical delivery.
Professional Services Engineer
Company: Tines
Location: USA
Posted Nov 18, 2025
The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.
Product Manager - Automattic
Company: Automattic Careers
Location: Remote
Posted Nov 18, 2025
This job posting seeks an experienced Product Manager to lead a key area within Automattic's product ecosystem, emphasizing autonomy, cross-functional collaboration, and impactful product strategy. The role offers a competitive salary, remote work flexibility, and opportunities to shape product culture while aligning with company priorities.