Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Account Executive - Corporate
Company: Sprout Social
Location: Remote
Posted Nov 18, 2025
Sprout Social offers a dynamic role with career growth opportunities, competitive compensation, and comprehensive benefits. The job description highlights collaboration with industry leaders, professional development, and a supportive work environment, emphasizing innovation and employee empowerment.
Content Producer (Part-Time)
Company: garden3d
Location: Remote
Posted Nov 18, 2025
This job posting seeks a Content Producer for garden3d, emphasizing creativity, collaboration, and sustainability. The role involves video editing, audio production, and content strategy, with a focus on innovative projects and a supportive work environment.
Sr. Growth Marketing Manager
Company: iHerb
Location: Remote
Posted Nov 18, 2025
The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.
Sales Manager - Performance
Company: Kayzen
Location: Remote
Posted Nov 18, 2025
Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.
Quality Manager
Company: Invisible Technologies
Location: Remote
Posted Nov 18, 2025
The job description highlights a role focused on maintaining high standards in AI operations through collaboration with industry leaders, process optimization, and quality assurance strategies. It emphasizes competitive compensation and opportunities to shape AI standards.
Ubuntu Sales Engineer (English/Spanish Required)
Company: Canonical
Location: Remote
Posted Nov 18, 2025
Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.
Sr. Big Data Engineer
Company: Databricks
Location: Remote
Posted Nov 18, 2025
This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. The position requires expertise in Apache Spark, Kafka, cloud technologies, and experience with data engineering and architecture consulting for transformative big data projects.
Specialist, Trust & Safety Policy - Legal Removals Policy (Intellectual Property)
Company: Reddit
Location: Remote
Posted Nov 18, 2025
Reddit is seeking an experienced Legal Removal Policy Specialist to support their Trust & Safety Policy team in Singapore. The role requires at least 3+ years of relevant experience in Trust & Safety, specifically handling copyright, trademark, and other IP-related legal removal requests. The ideal candidate should have native Indonesian and/or Hindi language expertise, XFN experience working with other Trust & Safety issues, excellent communication skills, and a proactive, self-starting attitude.
Staff Engineer - Payments
Company: TrueML
Location: Remote
Posted Nov 18, 2025
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a range of benefits and perks to employees.
NetSuite Functional Analyst
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The text describes the role of a NetSuite Functional Analyst, highlighting responsibilities such as solution design, customization, integrations, data management, security, training, and documentation. It also lists required skills, certifications, and experience.
Tech Lead / Manager - AI Evaluation Science
Company: Diligent Robotics
Location: Remote
Posted Nov 18, 2025
The company is developing AI-powered humanoid robots to work alongside humans in various environments. They are seeking a Tech Lead Manager for AI Evaluation Science to lead a team responsible for measuring and validating the performance of their AI systems in real-world scenarios. The role involves defining metrics, building evaluation pipelines, and ensuring the robots meet high standards for safety, reliability, and human trust.
Specialist I - New Client Booking
Company: Grow Therapy
Location: Remote
Posted Nov 18, 2025
The role is a Specialist I New Client Booking position at a company expanding access to mental healthcare. The role involves handling warm inbound phone leads, matching clients with suitable providers, guiding them through the booking process, and maintaining accurate records. Ideal candidates are motivated self-starters with 2+ years of sales or call center experience, able to work independently and remotely.