Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer (L5) - Open Connect Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is responsible for a significant portion of global internet traffic and works collaboratively with ISPs to deliver content efficiently. Netflix is looking for a talented software engineer to join their team and work on impactful availability, scalability, and usability challenges for their Open Connect platform.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. The company values high velocity, impact, AI first, excellence, and a global team. They are looking for a self-starting Account Executive based in Western Europe to lead new business efforts across government organizations.
Data Engineering Manager - Ads
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They offer a wide variety of TV series, films, and games across multiple genres and languages. Netflix recently added an advertisement branch to their business, making their service accessible to a broader member base with ad-supported plans. The Ads data engineering team focuses on building centralized and large-scale datasets to support the overall goals of their Ads data initiatives.
Technical Director - Internal Game Studio (ISX1)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a visionary Technical Director to lead the development of a new transmedia gaming experience for their cloud gaming platform. The ideal candidate will have deep technical expertise, experience building and leading engineering teams, and a passion for creating innovative and delightful player experiences. The role involves owning the technical strategy, building a world-class engineering team, and collaborating closely with other studio leads to align product, technology, and creative goals.
Senior Design Engineer
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Design Engineer to help advance their mission of entertaining the world. The role involves leveraging design and engineering skills to create high-fidelity prototypes, tools, and services that accelerate the product development lifecycle. The ideal candidate should have 7+ years of experience with JavaScript, TypeScript, React, and Node.js, and a portfolio showcasing thoughtful UX interaction design.
UI Engineer L4 - Ads Engineering
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team is building highly performant advertising systems to monetize their content and differentiate in the growing CTV advertising space.
Machine Learning Engineer (L5 - Senior) , Ads Inventory Management & Forecasting
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They seek highly motivated engineers to join their team and build unique value propositions in the rapidly growing Connected TV advertising space.
Engineering Manager - Ads Campaign Management
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem and is seeking a people manager to lead initiatives and build a dream team.
Software Engineer L4 - iOS, Shared Client Foundations
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Shared Client Foundations team builds UI architecture and frameworks for iOS, Android, TV, and Web platforms. They focus on creating cross-platform data access architecture, server-driven UI architecture, and frameworks for feature configuration-based UI development. The team values self-motivated engineers with a passion for building solutions rooted in business and customer needs.
Systems Development Engineer 4 - Creative Compute and Storage
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is seeking a Systems Development Engineer to design, develop, and deliver technology infrastructure for content creation. The role involves collaborating with engineering, creative, and business teams to design and build services that incorporate data collection, analysis, and feedback loops to improve experiences and productivity for content creators. The ideal candidate has a strong analytical approach, technical expertise in large-scale computing infrastructure, and a passion for automation, efficiency, and scalability.
Staff Product Designer - Cloud Infrastructure
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Staff Product Designer to drive the future of cloud infrastructure experiences at Netflix. The role involves designing intuitive visualizations and interfaces for complex infrastructure systems, shaping critical initiatives, and collaborating with product managers and engineers.
Manager - Localization
Company: Airbnb
Location: Remote
Posted Nov 17, 2025
The text is a job description for a Manager Localization position at Airbnb. It highlights the company's mission, growth, and the role's responsibilities, including leading a team, providing linguistic expertise, and collaborating with various teams to drive international growth and deliver a native user experience.