Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Engineering Manager - Asset Personalization Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company personalizes assets like artwork, trailers, and metadata to enhance the member experience and content discovery. They are seeking an experienced Engineering Manager to lead the Asset Personalization Experience team, focusing on delivering tailored entertainment experiences to millions of global members.
Art Director - Internal Game Studio (ISX2)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a highly skilled Art Director to lead the artistic vision of a new, unpublished game. The role involves defining the game's look, managing external art contractors, and collaborating with a passionate cross-disciplinary team. Netflix offers comprehensive benefits and a competitive compensation package.
Manager - Ads DSE Measurement & Audience Insights
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking a Manager for Ads Data Science and Engineering to lead the development of innovative measurement solutions and partnerships with product, engineering, and regional measurement teams.
Motor Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 17, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. The company values highly motivated, growth-oriented individuals with experience in motor claims, fraud, and credit hire negotiations. They offer a competitive benefits package and a flexible work environment.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a self-starting Account Executive based in Southern Europe to drive new business efforts across government organizations.
Senior Product Designer - Data & Developer Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix seeks Senior Product Designers to innovate infrastructure platforms, focusing on developer tools, data analytics, and AI integration. The role emphasizes intuitive design, cross-functional collaboration, and impactful user experiences while offering competitive compensation and benefits.
Director of Engineering - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Games Player Experience team is focused on enabling members to find and engage with exciting new interactive and game experiences on Netflix. The company is seeking a Director of Engineering to lead several teams of high-performing engineers to deliver best-in-class experiences for both players and game developers.
Software Engineer L7 - Enterprise Solutions
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a technical thought leader to shape the future of its enterprise ecosystem by rearchitecting systems, driving AI-native product development, and fostering a culture of operational excellence. The role offers a competitive compensation package and values diversity and inclusion.
Site Reliability Engineering Manager
Company: Shippo
Location: Remote
Posted Nov 17, 2025
Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.
Customer Success
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a self-starting Account Executive based in Central Europe to drive new business efforts across government organizations.
UI Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is constantly innovating to entertain the world and improve content production and member experiences. Engineering teams work on scaling and innovating content production, building products and services to optimize and automate the content creation process, and supporting enterprise needs. The company values diversity, inclusion, and high standards of conduct and performance.