Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Junior Ubuntu Software Engineer
Company: Canonical
Location: Anywhere
Posted Nov 09, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring junior engineers to work on various aspects of Ubuntu, including development, packaging, automation, and distro engineering. Canonical offers a distributed work environment, personal learning and development budget, and opportunities to engage with the open source community.
Senior Director - Platform Product Management
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Senior Director of Platform Product Management to lead the company's transformation to fully automated operations. The role involves defining the platform strategy, evolving the roadmap, and guiding execution across development teams. The ideal candidate will bridge API-first platform principles with understanding the needs of application development teams and external developers.
Junior Web Developer
Company: Storyteller
Location: South Africa
Posted Nov 09, 2025
This job posting highlights a remote software engineering role with competitive salary, global brand exposure, and opportunities for growth. The position offers benefits like 33 days paid leave, cutting-edge technology, and collaboration with leading sports brands. Responsibilities include developing SDKs, solving customer problems, and contributing to product improvements in a supportive team environment.
Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization
Company: GitLab
Location: Netherlands,North America,UK
Posted Nov 09, 2025
The Senior Full Stack Engineer role at GitLab focuses on building critical authorization systems for the platform, impacting millions of users. The role involves architecting and implementing next-generation authorization infrastructure, collaborating with security and database teams, and solving complex performance challenges. The team works on a major authorization systems redesign to transform how authorization works across GitLab.
Manager of Specialist Solutions Architecture - Payments
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The company is seeking a Manager for the Payments Specialist Solutions Architecture team to lead a high-performing team of architects dedicated to Stripe's core payment products. The role involves mentoring, recruiting, developing metrics-driven processes, partnering with sales leadership, and serving as a key advisor to product and engineering teams.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Dominican Republic
Posted Nov 09, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.
Claims Audit Manager
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie seeks a Claims Audit Manager to enhance healthcare processes, offering competitive salaries and unique benefits like flexible PTO, alternative medicine coverage, and a mission-driven work environment. The role involves improving claims accuracy, collaborating cross-functionally, and contributing to transformative health solutions.
Senior Product Designer II - Data Visualization
Company: HubSpot
Location: USA
Posted Nov 09, 2025
The role of Senior Product Designer II at HubSpot focuses on data visualization, with responsibilities including developing a unified Data Visualization Design System, shaping data narratives, championing clarity and accessibility, fostering collaboration, delivering actionable insights, and measuring impact. The company seeks experienced designers with expertise in information design, data visualization principles, and modern design tools.
Lead Services Consultant
Company: HubSpot
Location: Australia
Posted Nov 09, 2025
The role of Lead Services Consultant at HubSpot involves guiding customers through the process of determining the right implementation and service strategy to support their success. The ideal candidate should have strong communication skills, a passion for solving challenging problems, and a consultative approach to problem solving. The role offers benefits such as flexible work options, stock units, world-class training, and a focus on HubSpot's HEART core values.
Customer Experience Specialist
Company: Reserv
Location: UK
Posted Nov 09, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a detail-oriented Customer Experience Specialist to join their team and handle customer claims, administrative tasks, and communication with adjusters. The role requires 2+ years of experience in customer support or claims, strong communication skills, and proficiency with Google Workspace and internal systems.
Technology Experience Domain Specialist - Studio Production
Company: Netflix
Location: USA
Posted Nov 09, 2025
The job description outlines a role as a Technology Experience Specialist at Netflix, focusing on support, domain expertise, and collaboration. It includes responsibilities, required skills, and compensation details.
User Risk Strategist
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing user compliance, minimizing risk, and driving global economic growth while collaborating with executives and strategic partners.