Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Strategic Core Account Executive, DHS
Company: Databricks
Location: Remote
Posted Dec 13, 2025
This job description highlights a Strategic Account Executive role at Databricks, emphasizing growth opportunities, technical expertise, and impactful client relationships in the Public Sector. The position requires experience in enterprise sales, innovation leadership, and value-driven execution within the big data and AI space.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: Germany
Posted Dec 13, 2025
This job description outlines a fully remote Voice of Customer Product Program Manager role in Germany, emphasizing cross-functional collaboration, AI tool usage, and career growth opportunities. It details responsibilities like managing feedback channels, synthesizing customer insights, and optimizing workflows, while mentioning a competitive compensation range and RSUs for team ownership.
Staff Software Engineer - Back End, Access
Company: Sprout Social
Location: Canada
Posted Dec 13, 2025
Sprout Social seeks a Staff Software Engineer to join their IAM team, offering growth, technical challenges, and competitive benefits. The role involves designing scalable solutions, collaborating with cross-functional teams, and contributing to a innovative tech environment with strong career development opportunities.
Regional Marketing Manager
Company: GitLab
Location: USA
Posted Dec 13, 2025
This job description outlines the role of a Regional Marketing Manager at GitLab, detailing responsibilities such as driving sales pipeline growth, collaborating with cross-functional teams, and managing regional campaigns. It highlights required skills in marketing, project management, and data-driven approaches, while emphasizing a remote work environment and team focus on scalable programs and measurement.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: UK
Posted Dec 13, 2025
This remote UK role as a Voice of Customer Product Program Manager involves scaling VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers career growth in RampD or Product roles with competitive compensation and RSUs.
Conversion Rate Optimization Specialist
Company: Twilio
Location: USA
Posted Dec 13, 2025
Twilio seeks a Conversion Rate Optimization Specialist to enhance digital experiences through AB testing and personalization. The role involves collaborating with cross-functional teams to improve conversion rates, with remote work options and competitive compensation.
French Speaking Jobs Greece Work Greece Fully Paid Relocation Package
Company: Mercier Consultancy MD
Location: Remote
Posted Dec 13, 2025
Mercier Consultancy offers exciting French-speaking roles in Greece with relocation, competitive salary, and professional growth. Responsibilities include customer service and CRM management. Ideal for those seeking cultural immersion and career advancement.
Offensive Security Engineer Agent Security
Company: OpenAI
Location: Remote
Posted Dec 13, 2025
OpenAI's Security team seeks a Principal-level Offensive Security Engineer to enhance their security posture through innovative attack simulations and strategic improvements. The role involves testing AI-powered products, collaborating with teams, and ensuring safety in AI development while emphasizing the company's mission to benefit humanity through responsible AI innovation.
Client Services Coordinator
Company: TrueML
Location: USA
Posted Dec 13, 2025
This job posting seeks a Client Services Specialist with 13 years of experience in administrative or client service roles. The position involves managing client communications, data processes, and compliance tasks in a fast-paced environment. Requirements include strong communication skills, attention to detail, and proficiency with office software. The role offers nonexempt employment with an hourly wage range of $19-$21.
Supplier Insights Lead (EH)
Company: Pronghorn
Location: USA
Posted Dec 13, 2025
This job posting highlights Pronghorn's collaborative partnerships in the spirits industry, emphasizing opportunities for professional growth, real-world exposure, and impactful roles. The position offers strategic insights into industry trends and a chance to contribute to meaningful projects with respected brands.
Program Analyst - CS Workforce Management
Company: Netflix
Location: USA
Posted Dec 13, 2025
The Program Analyst role at Netflix involves data analysis, cross-functional collaboration, and workforce management. The position offers competitive compensation and comprehensive benefits, including health plans, retirement options, and flexible time off. It emphasizes analytical skills, operational excellence, and a dynamic work environment.
New Business Account Executive - Central (Commercial)
Company: GitLab
Location: USA
Posted Dec 13, 2025
This role at GitLab focuses on new business development, expanding market presence, and building relationships with high-growth companies. The position involves managing the sales cycle, collaborating with cross-functional teams, and contributing to the company's revenue growth in a dynamic environment.