Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Account Executive
Company: Botkeeper Inc
Location: Remote
Posted Dec 14, 2025
This job description outlines the responsibilities and qualifications for an Account Executive role at Botkeeper, emphasizing growth-driven sales, account ownership, and performance metrics. It highlights required skills, certifications, and benefits like competitive compensation and remote work opportunities.
Senior Jira Administrator
Company: Canonical
Location: EMEA
Posted Dec 14, 2025
Canonical, a leading open-source software provider, is seeking a Jira Administrator to manage their Atlassian Jira Cloud platform. The role involves automation, integration, and data-driven decision-making within a global team. The company emphasizes innovation, remote work flexibility, and competitive benefits, positioning itself as a pioneer in open-source technology.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful work with innovative companies. It emphasizes growth opportunities, mentorship, and responsibilities in accounts receivable management with advanced technologies.
Customer Service Rep in a Contractor Role / Pick Your Hours / Weekly Pay
Company: Omni Interactions
Location: USA
Posted Dec 14, 2025
Omni is seeking independent contractors for customer support roles with flexible scheduling, earning potential of $14-$20/hour, and specific technical requirements. The job emphasizes communication skills, quiet work environments, and compliance with location restrictions while offering autonomy in scheduling.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation. It outlines responsibilities like project leadership, technical integration, and required skills in SAP configurations and business process integration.
Solution Architect-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on data platform design, cloud technologies, and customer collaboration. Responsibilities include solution architecture, presales support, and technical implementation. Required expertise spans data engineering, Azure cloud platforms, and big data technologies.
Digital Sales Specialist
Company: IBM
Location: Valencia, ES
Posted Dec 15, 2025
This text promotes an IBM Global Sales role emphasizing collaboration, innovation, and career growth opportunities. It highlights working with clients, driving digital transformation, and being part of a supportive global team focused on solving business challenges through technology and expertise.
Client Availability Leader for Banking Client (m/f/x)
Company: IBM
Location: Hamburg, DE
Posted Dec 15, 2025
The text describes a job role for a Client Availability Leader, outlining responsibilities such as providing IT availability leadership, managing service deliverables, and supporting client collaboration. It lists required and preferred qualifications, including technical expertise, experience in IBM systems, and language skills.
Senior Software Engineer - Backend - Growth Platform
Company: Kraken
Location: USA
Posted Dec 14, 2025
Kraken promotes crypto adoption with a global team, focusing on innovation and security. They seek experienced engineers to build scalable tools and enhance user experiences.
Director of Product - Develop
Company: Webflow
Location: USA
Posted Dec 14, 2025
Webflow is seeking a Director of Product to lead their Develop pillar, focusing on AI-powered tools and developer experiences. The role involves shaping strategy, collaborating with engineering, and driving innovation while offering competitive compensation and benefits.
Data Engineer - Data Platform
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities for growth. It highlights technical expertise in data engineering, Python, and big data technologies, while promoting a culture of innovation and continuous learning.
Quote to cash Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The role supports sales execution and compliance, emphasizing collaboration and client experience. It offers growth opportunities and a focus on innovation through tools like Watsonx.