Exceptional Service Jobs in Austin, TX

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Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

Customer Service Representative

Company: Contractor In Charge

Location: Houston, TX

Posted Jul 16, 2025

Help the field team by taking detailed notes from customer calls and entering them into our system. Answer all incoming calls, as the initial point of contact.

Janitor

Company: RENOVA ONE

Location: Dallas, TX

Posted Jul 16, 2025

Good interpersonal skills with polite and courteous demeanor toward staff, customers, clients, and visitors to the building. Pay: $15.00 - $16.00 per hour.

Licensed Electrician

Company: Three Amigos Texas

Location: Houston, TX

Posted Jul 16, 2025

This position requires flexible scheduling, as we often receive emergency calls after-hours and on the weekends.

Registered Nurse

Company: Avir at Dripping Springs

Location: Austin, TX

Posted Jul 16, 2025

Company paid holidays and Paid Time Off (PTO) Program. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and…

Pro Sales Associate - SE Austin

Company: Behr Paint Company

Location: Austin, TX

Posted Jul 16, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Labor Delivery Registered Nurse

Company: Clinical Management Consultants

Location: Pasadena, TX

Posted Jul 16, 2025

Registered Nurse RN license in the state of Texas or ability to obtain. Graduate of an accredited Nursing program. Prior working experience is a preferred!

Customer Service Representative

Company: Midland Scientific Inc

Location: San Antonio, TX

Posted Jul 16, 2025

Field incoming phone calls and direct to appropriate internal staff. Bachelor's degree in a science field is preferred.

Culinary Development Chef

Company: Bakkavor

Location: San Antonio, TX

Posted Jul 16, 2025

Plans and organizes own workload to deliver concepts to an agreed quality and timescale. Here in the US we are playing an instrumental part in driving change in…

Industrial Laborer with CDL

Company: HireVelocity

Location: San Antonio, TX

Posted Jul 16, 2025

Knowledge of confined space entry, cleaning sewer lines, and construction safety. Sick pay according to state laws. Exposure to chemicals and other hazards.

Team Lead, Market Operations

Company: Carvana

Location: Houston, TX

Posted Jul 16, 2025

Frequent driving requires excellent visual activity and manual dexterity. Must be able to stay in stationary potions for extended periods of time (when driving)…

Sr Specialist TIS GitHub

Company: Enbridge

Location: Houston, TX

Posted Jul 16, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

AR Staff Accountant

Company: Torchy's Tacos

Location: Austin, TX

Posted Jul 16, 2025

3 years experience in accounting (or related field) in a multi-unit organization. BA/BS in Accounting, Business, or other related field. Here’s what we need:

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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