Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

BRCO RCSA Program Manager

Company: comerica

Location: Dallas, TX

Posted Jul 16, 2025

Provide structure, process, guidance, and expertise to the RCSA Workshop program, driving consensus, providing clarity around risk management concepts, and…

Personnel Security Analyst (Level I)

Company: GEM Technology

Location: Dallas, TX

Posted Jul 16, 2025

Personnel Security Analyst I* – Perform clerical, administrative, and professional services in support of processing personnel security actions, to include:

Staff Software Engineer, Backend Web Development

Company: General Motors

Location: Austin, TX

Posted Jul 16, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and…

BDC / Business Development / Customer Service Rep - $18 to $20 Per Hour

Company: South Point Hyundai

Location: Austin, TX

Posted Jul 16, 2025

Applicants must have a valid driver’s license and a clean driving record.*. We are looking for professional, highly motivated, multi-tasking, detail oriented…

Data Scientist Lead - Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Jul 16, 2025

Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative…

Customer Serivce Representative

Company: Cannon Solar

Location: Houston, TX

Posted Jul 16, 2025

Process transactions accurately, including cash handling and data entry. Proficiency in data entry and computer systems is essential.

Journeyman Electrician

Company: Freedom Forever

Location: Plano, TX

Posted Jul 16, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

Registered Nurse (RN)

Company: Forum Health

Location: Coppell, TX

Posted Jul 16, 2025

Keep I.V. room, prep room, lab area and concierge rooms for I.V. Ensure technical capability in the use, care, maintenance and evaluation of I.V. equipment.

OCI Solution Architect - Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jul 16, 2025

Analyzing complex problems to develop quality deliverables. As a Manager you will supervise, develop, and coach teams while promoting the delivery of…

Research RN I - Oncology

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 16, 2025

BLS certification within 30 days. You'll develop skills to effectively use the Study Assistant Clinical Trials Management System, as per departmental…

Dallas Regional Food Service Accountant in a K12 Environment

Company: Taher, Inc

Location: Dallas, TX

Posted Jul 16, 2025

Monitor the A/R Aging report, placing timely calls with invoices approaching past due dates. With a greater concentration on financial oversight of multiple…

Staff Accountant II

Company: AvalonBay Communities

Location: San Antonio, TX

Posted Jul 16, 2025

Perform month end revenue analysis. Perform mid-month utility analysis and process utility exceptions daily. Monitor and submit wires or ach payments according…

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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