Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Irving, TX

Posted Jul 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Licensed Plumber

Company: J.A. Flores Plumbing, LLC

Location: Dallas, TX

Posted Jul 08, 2025

*Valid driver’s license* and clean driving record (required). Follow established *SOPs* to complete plumbing service calls. Expected hours: 40 per week.

Armed Security Officer - Houston TX

Company: HUB Enterprises

Location: Houston, TX

Posted Jul 08, 2025

Investigating and reporting hazards or suspicious circumstances. You must be 21 years old. A pre-employment drug screen and criminal background check are…

Pharmacist - ATX

Company: NEXT Oncology

Location: Austin, TX

Posted Jul 08, 2025

Upload resume, license(s), certification(s) and training documents into eDOCs. Develops compounding tools for all IV investigational agents and trains…

Apprentice Plumber-Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Jul 08, 2025

A valid driver’s license. But, Roto-Rooter also allows you to schedule time riding with, and working alongside, a licensed plumber so you can gain the…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Jul 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

CRM Marketing Automation Specialist

Company: CL Support Services

Location: Houston, TX

Posted Jul 08, 2025

Experience with AI-powered marketing tools, personalization engines, or predictive analytics. Manage and optimize CRM (Salesforce), marketing automation tools,…

Drain Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Jul 08, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Director of Sales and Marketing

Company: Frontier Senior Living

Location: San Antonio, TX

Posted Jul 08, 2025

Must have an active current driver’s license in good standing. Bachelor's degree in business, marketing, or a related field (preferred).

Service Technician Journeymen

Company: Cummings Electrical

Location: Houston, TX

Posted Jul 08, 2025

Operates two (2) handed tools/equipment, cable cutters, hammer drills, compression tools, jack hammers. Job requires employee to have required personal tools…

Executive Chef

Company: Rainforest Cafe

Location: San Antonio, TX

Posted Jul 08, 2025

Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style.

Cabinet Delivery Driver

Company: Wisenbaker Builder Services, Inc.

Location: Pflugerville, TX

Posted Jul 08, 2025

A valid driver’s license and clean driving record — your road to success starts here! Safely transporting goods to and from our warehouse with a friendly…

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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