Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

HVAC Technician

Company: CLEAResult Consulting Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug…

Senior Manager, Caremark Marketing Strategy

Company: CVS Health

Location: Austin, TX

Posted Jul 08, 2025

You will develop a deep understanding of the buying needs and challenges of business decision makers with a focus on creating a best-in-class buying experience…

Reporting Analyst

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

Work with the Quality Analyst, the Operations Managers, and the agents in training and helping identify areas of upskill based on data, performance metrics,…

Executive Chef for Italian Restaurant and Pizzeria

Company: Company Confidiential

Location: Houston, TX

Posted Jul 08, 2025

Do you have experience in a high volume corporate kitchen such as Maggiano's, Pappas Restaurant Group, Cheesecake Factory, Etc.?

Decision Science Analyst Senior - Claims Service Analytics

Company: USAA

Location: San Antonio, TX

Posted Jul 08, 2025

Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and…

Electrician Journeyman

Company: Brown & Root

Location: Richardson, TX

Posted Jul 08, 2025

Valid Journeyperson Electrician license or equivalent certification. Troubleshoot electrical issues using voltmeters and other diagnostic tools.

Commercial HVAC Chiller Technician - SIGN ON BONUS

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jul 08, 2025

Valid Texas driver’s license with a clean record. Possess hands on skills and knowledge to complete required repairs and maintenance on a variety of chiller…

Customer Experience Representative

Company: N&S Wireless Services

Location: Austin, TX

Posted Jul 08, 2025

As the Customer Experience Representative, you will be the direct point of contact for customers, managing both relationship support and sales growth in the…

Experienced Commercial HVAC Technician

Company: Mueller & Wilson, Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Clear driving record and valid driver’s license. Physical Requirements: Performance of the required duties will require physical ability to climb permanent and…

Customer Service Representative

Company: Lotus Executives

Location: Dallas, TX

Posted Jul 08, 2025

Answer incoming calls and emails from customers in a courteous and professional manner. High school degree; associate or bachelor's degree preferred.

Customer Support Quality Analyst (QA)

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,…

CDL-A Truck Driver - Blade Hauling

Company: Lone Star Transportation

Location: Round Rock, TX

Posted Jul 08, 2025

Lone Star is hiring experienced CDL A Flatbed drivers with OTR Blade Hauling experience. Must be 22 years of age. Earn additional 5% of Line Haul.

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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