Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

Accountant Associate

Company: Travis County

Location: Austin, TX

Posted Jun 25, 2025

Receives, records, processes and analyzes cash receipts, grants, fixed assets, pooled cash, purchase orders, payroll, travel and other general accounting…

Head of Art

Company: Catface

Location: Austin, TX

Posted Jun 25, 2025

Drive process improvement, ensuring the team follows efficient workflows while identifying and implementing tools or systems to optimize design operations.

Security Researcher & Analyst - Email Security

Company: Cloudflare

Location: Austin, TX

Posted Jun 25, 2025

As part of the larger Intel team the role will work to develop new AI and machine learning models to scale the system defenses as well as scale our ability to…

Carpenter for Fine Woodworking

Company: Craftsman Collective

Location: Austin, TX

Posted Jun 25, 2025

Utilize a wide range of carpentry techniques and tools to achieve superior finishes. Mastery of various woodworking techniques, materials, and tools.

Member Support Expert - Shift Available 10am-7pm

Company: Planet Fitness - Excel Fitness

Location: Austin, TX

Posted Jun 25, 2025

After completing a *two-week paid training,* you’ll begin handling inbound phone calls, answering questions/concerns from current and future members as well as…

Journeyman Carpenter

Company: BUILDTECH CONSTRUCTION

Location: Katy, TX

Posted Jun 25, 2025

You will need to provide your own vehicle and tools to complete the jobs. Ability to fabricate various wood components according to design specifications.

Aesthetic Nurse Injector – Experienced RN Only – Upscale MedSpa

Company: Bare Necessities Spa & Boutique

Location: Houston, TX

Posted Jun 25, 2025

Active RN license in Texas. *Laser services*: IPL, skin resurfacing (if certified). IV therapy + vitamin injections (if certified). This is not a filler role.

Experienced HVAC Service Technician

Company: On Time Experts

Location: Garland, TX

Posted Jun 25, 2025

We treat each customer with the utmost care, respect, and professionalism from the time he/she calls to the completion of the repair, installation, or…

AT&T Sales Associate

Company: Motiv Marketing

Location: Irving, TX

Posted Jun 25, 2025

You will be the face of AT&T’s brand, providing exceptional customer service and driving sales. Create a welcoming and friendly environment to attract and…

Graphic Designer II

Company: Stream Realty

Location: Dallas, TX

Posted Jun 25, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field. 4–6+ years of professional design experience, preferably in commercial real estate…

Common Laborer

Company: Granite Construction Inc

Location: Humble, TX

Posted Jun 25, 2025

The Laborer is responsible for safely supporting concrete crews with preparing and maintaining construction projects at demolition, building, highway, and heavy…

Janitorial Cleaner/Part Time - The Cannon/Houston, TX 77043

Company: 1 Stone Solutions

Location: Houston, TX

Posted Jun 25, 2025

Part Time : (Night shift) Mon - Friday 6pm- 11:30pm (27-30 hrs a week). You must be 18 years old. For safety reasons, you must be able to speak English.

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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