Exceptional Service Jobs in Multiple Locations

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Looking for Exceptional Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Multiple Locations area.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 20, 2024

This is a Direct Hire Authority (DHA) solicitation for a Project Manager position. The role involves planning, designing, and coordinating projects from feasibility to completion. Requirements include a bachelor's degree in engineering, architecture, or landscape architecture, and one year of specialized experience in managing engineering and construction projects. The position requires U.S. citizenship, a security clearance, and compliance with various DoD regulations. Benefits include a comprehensive package, but eligibility depends on the type of position.

Data Scientist Administrator (Program Officer/Scientific Review Officer)

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Dec 20, 2024

The National Institutes of Health (NIH) offers opportunities to work in 24 Institutes and Centers that award extramural grants, which account for about 80% of NIH's budget. These grants are given to researchers at over 2,500 institutions worldwide. The text details requirements for employment, including remote work eligibility, background checks, and education/experience prerequisites. For GS-15 level positions, applicants must have 1 year of specialized experience equivalent to GS-14, with qualifying experience in direct/independent research or research administration/extramural areas. The role requires managing large health-related data science research programs, allocating funds, and extensive publication in leading scientific journals.

Engineer Scientist Administrator (Program Officer/Scientific Review Officer)

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Dec 20, 2024

The National Institutes of Health (NIH) offers extramural grants, accounting for 80% of its budget, to researchers worldwide. These grants are awarded to over 2,500 institutions. The Office of Extramural Research provides information on the grants process, types of programs, and peer review. Some positions are eligible for remote work, subject to certain conditions. Applicants must meet education and experience requirements, including a degree in professional engineering or equivalent, and specialized experience in managing research programs or administration. U.S. citizenship is required, and a background investigation is necessary. The position offers a comprehensive benefits package.

Project Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Dec 20, 2024

The text describes a job opening for a Project Manager position in the Public Buildings Service, Rocky Mountain Service Center Division, Region 8 Rocky Mountain Region. The role involves managing multiple design and construction projects, including new buildings and renovations of existing ones. The position requires at least one year of specialized experience in project management, with skills in balancing scope, quality, schedule, and budget across multiple disciplines. The GS-12 salary range starts at $86,962 per year. The job offers a comprehensive benefits package, including health insurance, life insurance, sick leave, vacation time, Thrift Savings Plan, flexible work schedules, and more. The position is eligible for the bargaining unit and is committed to diversity, equity, inclusion, and accessibility.

Dentist

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Dec 20, 2024

The text describes job requirements for a Dentist position in the Department of Homeland Security, Immigration and Customs Enforcement, Health Services Corps (IHSC). The positions are located in several U.S. locations. The salary is set using Title 38 pay authority based on special qualifications. Applicants must be U.S. citizens, pass a background investigation, drug screen, and color vision test. They must also maintain current Basic Life Support (BLS) certification and be willing to participate in the emergency on-call process. The position requires a Doctor of Dental Medicine (DMD) or Doctor of Dental Surgery (DDS) degree, passing the National Board Dental Examinations, and at least one year of experience in professional dentistry work. For GS-14, additional experience in oral surgery, infection control, managing dental programs, and providing general dentistry services is required.

Engineer Scientist Administrator (Program Officer/Scientific Review Officer)

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Dec 20, 2024

The National Institutes of Health (NIH) offers opportunities to work in 24 Institutes and Centers that award extramural grants, accounting for 80% of NIH's budget. These grants are given to over 2,500 universities and research organizations globally. The job announcement details requirements, conditions of employment, and qualifications for various GS levels (12, 13, and 14), including specialized experience in direct/independent research or research administration/extramural areas. The position requires a degree in professional engineering from an ABET-accredited school or equivalent education and experience. It also offers benefits, work-life balance, and potential salary above the minimum based on qualifications.

Mediator (Railroads & Airlines)

Company: Other Agencies and Independent Organizations - National Mediation Board

Location: Multiple Locations

Posted Dec 20, 2024

The National Mediation Board (NMB) facilitates interstate commerce in U.S. airline and railroad industries by mediating labor-management disputes. The role involves handling collective bargaining disputes and researching employee representation. U.S. citizenship, suitable federal employment, direct deposit, and Selective Service registration are requirements. Specialized experience in labor agreements, collective bargaining, and related laws is necessary, with additional requirements for GS-12 and GS-13 levels. Telework is possible with supervisor approval.

Contracting Officer Representative (COR)

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Multiple Locations

Posted Dec 20, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for the position of Asst Secretary for Housing-Federal Housing Commissioner. This opportunity is open to status eligibles under announcement 25-HUD-277. The selected candidate will undergo a background investigation and must be a U.S. Citizen or National. They must also complete a Declaration for Federal Employment and obtain a Government-issued charge card for business-related travel. The role requires experience in acquisition/procurement services, with specialized experience varying by grade level. Qualifications can be met through a combination of experience and education.

Assistant United States Attorney

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Dec 20, 2024

The Department of Justice is seeking a dedicated United States Citizen or National for a challenging career. The role involves enforcing Federal laws, upholding the rule of law, and protecting civil rights. A J.D. degree, active bar membership, and relevant experience are required. The position offers a competitive salary and comprehensive benefits.

Cost Analyst

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 20, 2024

The U.S. Army Futures Command is seeking a Cost Analyst to join their team. The position involves developing policies, procedures, and plans for cost analysis and cost estimation. The successful candidate will have experience in program life cycle acquisition management functions and be able to obtain and maintain a Top Secret security clearance. The position offers a comprehensive benefits package, including student loan repayment, advanced leave accrual, and relocation/recruitment incentives.

Wildland Firefighter

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a fire management position under the U.S. Fish and Wildlife Service, filled via Direct Hire Authority. The role requires U.S. citizenship, a clean background check, and drug testing. Prior wild land firefighting experience is mandatory. Qualified applicants must meet specific experience and education criteria, with specialized experience equivalent to at least GS-5 level. A valid driver's license is necessary, and the position may require a probationary period. The role offers a comprehensive benefits package and is located in various Air Force regions with specified salary ranges. It does not support telework and requires passing medical examinations, including a Work Capacity Test.

Environmental Protection Specialist

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a term position in the Glen Canyon National Recreation Area, External Affairs Division. The position requires U.S. citizenship, background investigation, and Selective Service Registration Act compliance. It involves working evenings, weekends, holidays, and overnight travel. The role necessitates a one-year trial period and completion of specific training. Qualifications include at least one year of specialized experience or a master's degree in environmental science. Volunteer experience is also considered.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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