Exceptional Service Jobs in New York City, NY

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Looking for Exceptional Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the New York City, NY area.

Recruiter (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights opportunities to shape IBM's future through innovative recruitment practices, contribute to client satisfaction, and work with a talented team. It outlines responsibilities including candidate sourcing, brand ambassadorship, and collaboration with hiring managers, while specifying requirements like a bachelor's degree and experience in recruitment.

F&A Delivery Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a leadership role at IBM's consulting delivery centers, emphasizing innovation, client satisfaction, and operational excellence. It outlines responsibilities including team management, service delivery, and strategic planning, while highlighting required expertise in financial processes and large-scale project management.

Application Developer-AWS Cloud Modernization - GOLANG

Company: IBM

Location: NO City, BR

Posted Dec 09, 2025

This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.

Contact Center Practitioner (Spanish Speaking)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.

Procure to Pay Delivery Manager (Naga)

Company: IBM

Location: Naga City, PH

Posted Dec 11, 2025

The Procure to Pay P2P Operations Lead role involves managing procurement processes, leading teams, ensuring compliance, and optimizing workflows. It requires a bachelor's degree, leadership experience, and expertise in financial operations.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 12, 2025

The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.

Associate Application Consultant Co-op 2026

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.

Python Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 12, 2025

The text describes a career in IBM Consulting emphasizing collaboration, innovation, and technical expertise. It highlights opportunities to work with global clients, develop hybrid cloud and AI solutions, and grow professionally through a supportive ecosystem.

Learning Facilitator, L & K Faculty Shared Services

Company: IBM

Location: Mexico City, MX

Posted Dec 10, 2025

This job posting outlines a faculty position requiring expertise in delivering IBM Consulting Partner & Professional Development programs globally. The role involves training, collaboration with development teams, and a two-year commitment with classroom delivery and coaching responsibilities. Qualifications include consulting experience, facilitation skills, and knowledge of IBM strategies.

IBM Consulting Interns

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.

Accounts Receivables Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.

Data Engineer - Data Platform

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities for growth. It highlights technical expertise in data engineering, Python, and big data technologies, while promoting a culture of innovation and continuous learning.

Frequently Asked Questions

What are typical salary ranges by seniority in Exceptional Service?
Junior Customer Success Manager: $55k-$70k; Mid-level: $70k-$90k; Senior: $90k-$120k; Lead/Director: $120k-$160k. Salaries vary by industry, company size, and location.
What skills and certifications are required for Exceptional Service roles?
Core skills include customer relationship management, Zendesk or Freshdesk proficiency, Salesforce knowledge, SQL for data analysis, and strong written and verbal communication. Certifications such as Certified Customer Success Manager (CCSM), ITIL Foundation, Zendesk Support Administrator, and Salesforce Certified Administrator enhance credibility.
Is remote work available for Exceptional Service positions?
Yes. Most tech and SaaS companies offer fully remote or hybrid options. Remote roles require reliable internet, availability during key business hours, and proficiency with collaboration tools like Slack, Teams, and Zoom.
What are the career progression paths in Exceptional Service?
Typical progression: Junior CSM → Senior CSM → Team Lead → Director of Customer Success → VP of Customer Experience. Advancement often involves mastering product expertise, leading cross‑functional projects, and driving metrics such as NPS and churn.
What industry trends are shaping Exceptional Service today?
AI‑driven chatbots, predictive analytics for churn prevention, account‑based marketing integration, proactive support via real‑time dashboards, and tighter collaboration with product and engineering teams are driving the next wave of service excellence.

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