Exceptional Service Jobs in New York City, NY

Positions 1,270,949 Updated daily

Looking for Exceptional Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the New York City, NY area.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Exceptional Service?
Junior Customer Success Manager: $55k-$70k; Mid-level: $70k-$90k; Senior: $90k-$120k; Lead/Director: $120k-$160k. Salaries vary by industry, company size, and location.
What skills and certifications are required for Exceptional Service roles?
Core skills include customer relationship management, Zendesk or Freshdesk proficiency, Salesforce knowledge, SQL for data analysis, and strong written and verbal communication. Certifications such as Certified Customer Success Manager (CCSM), ITIL Foundation, Zendesk Support Administrator, and Salesforce Certified Administrator enhance credibility.
Is remote work available for Exceptional Service positions?
Yes. Most tech and SaaS companies offer fully remote or hybrid options. Remote roles require reliable internet, availability during key business hours, and proficiency with collaboration tools like Slack, Teams, and Zoom.
What are the career progression paths in Exceptional Service?
Typical progression: Junior CSM → Senior CSM → Team Lead → Director of Customer Success → VP of Customer Experience. Advancement often involves mastering product expertise, leading cross‑functional projects, and driving metrics such as NPS and churn.
What industry trends are shaping Exceptional Service today?
AI‑driven chatbots, predictive analytics for churn prevention, account‑based marketing integration, proactive support via real‑time dashboards, and tighter collaboration with product and engineering teams are driving the next wave of service excellence.

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