Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Backend Engineer – Philippines

Company: Horangi Cyber Security

Location: Other US Location

Posted Jan 27, 2025

Bitdefender, a leading cybersecurity company, is seeking motivated backend software engineers to join their high-growth B2B SaaS team. The role involves designing and building cloud-based services for processing and analyzing real-world cloud data to identify security vulnerabilities and risks. The ideal candidate should have a strong interest in cloud technology, experience with AWS and serverless technologies, and proficiency in Python. The role requires participation in all phases of the software development life cycle using Agile Scrum methodology, designing event-driven services, and optimizing backend data processing services. Bonus points for AWS/GCP certifications, Golang experience, NoSQL experience, and relevant information security certifications.

Head of Customer Experience (EE)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.

Software Engineer – Philippines

Company: Horangi Cyber Security

Location: Other US Location

Posted Jan 27, 2025

Bitdefender, a leading cybersecurity company, is seeking motivated software engineers to join their APAC engineering team. The role involves designing and building product features for cutting-edge security technologies, from endpoint security to cloud application protection. The ideal candidate should have a bachelor's degree in computer science or related field, at least 2-5 years of software engineering experience, and proficiency in NodeJS, PHP, or Python. They should also be familiar with microservice architecture, NoSQL databases like MongoDB and Redis, and have experience with Kubernetes. The role requires participation in all phases of the software development life cycle, collaboration with a nimble team, and a focus on delivering new features continuously. Bitdefender offers a dynamic culture, opportunities to learn about cybersecurity technology, and the chance to work with a distributed team in Europe and Asia.

Penetration Testing Team Lead - SG

Company: Horangi Cyber Security

Location: Other US Location

Posted Jan 27, 2025

Bitdefender, a leading cybersecurity firm, is seeking an experienced Cybersecurity Pen Testing Team Lead Manager. The role involves leading red team engagements, overseeing a team of skilled professionals, and delivering high-quality services to clients. The ideal candidate should have a minimum of 4 years of experience in cybersecurity, strong technical proficiency, and excellent communication skills. Bitdefender values technical competency and development, offering an annual training budget and opportunities to learn and perform various security assessments.

B2B Sales Representative, Outbound - $65K+ per Year

Company: Spectrum

Location: Other US Location

Posted Jan 27, 2025

Spectrum is seeking a driven, goal-oriented professional for a Telesales Representative position. The role offers a base pay of $1800 per hour, with potential for commissions and incentives, targeting earnings of $3123 per hour or $65K annually. Top performers can earn over $100K annually. The position involves outbound telemarketing B2B sales, promoting Spectrum Business products and services. Uncapped earning potential and the ability to control success make this role ideal for those who thrive in a fast-paced environment. Required qualifications include a high school diploma or equivalent, 2+ years of call center or sales experience, and strong communication skills. Preferred qualifications include B2B sales experience, ICOMS and/or CSG work experience, and customer service and telecommunication sales experience.

Head of Design

Company: GoTo Group

Location: Other US Location

Posted Jan 27, 2025

The Head of Product Design at Gojek will lead the design vision across the company's ecosystem, ensuring seamless and memorable user experiences. This role involves defining design strategies, leading a multidisciplinary team, developing brand identity, collaborating with cross-functional teams, championing user-centric solutions, and fostering a culture of excellence and innovation. The ideal candidate should have 10+ years of design experience, with at least 5 years in a leadership role, preferably within tech, mobility, or consumer-facing products. They should possess strong strategic thinking, analytical skills, and a customer-centric mindset.

Technical Support Specialist (Azure)

Company: AppXite

Location: Other US Location

Posted Jan 27, 2025

AppXite, a software development company based in Riga, Latvia, is seeking a dedicated support expert for their global customers. The role involves technical and operational support, troubleshooting, and collaboration with peers and management. The ideal candidate should have previous support experience in IT, hands-on experience with APIs and SQL, and experience with SaaS applications in Azure. Fluency in English and the ability to work in an international environment are required. The company offers professional training, a B2B contract, and 4 weeks of paid vacation per year.

Legal administrator (IN)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is a technology-driven company offering innovative solutions for exceptional customer care. They are rolling out a new TMS Transport management solution, Parcelhero Pro, in 2025. The company values a collaborative and innovative culture, with a focus on initiative, adaptability, and ownership. They are seeking a legal administrator with at least 2 years of experience, 1 year as a legal administrator, proficiency in office programs, excellent communication skills, and advanced MS Excel knowledge. The role involves managing legal accounts, liaising with the legal team, assisting credit controllers, and ensuring accurate information in handover files. The position offers a challenging and rewarding environment with a competitive benefits package.

Head of Customer Experience (SE)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.

Legal Senior Associate

Company: Cermati.com

Location: Other US Location

Posted Jan 27, 2025

The job description outlines a corporate legal role with extensive responsibilities, including drafting and reviewing legal documents, providing business-driven legal advisory, managing external legal service providers, advising on disputes and regulatory matters, and completing corporate secretarial duties. The role requires a Bachelor's degree in Law, preferably with a Master's, and 3-4 years of experience in a corporate legal or compliance function at a fintech or financial institution. Proficiency in Bahasa Indonesia and English is essential, along with strong analytical, research, verbal, and written communication skills, and interpersonal abilities.

QA/QC Coordinator

Company: Radiant Digital

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a QAQC Coordinator position in Sonora, TX. The role involves planning, reviewing, and analyzing quality-related data, identifying problems, and offering resolutions. The coordinator may also conduct statistical studies, implement quality assurance systems, and act in vendor surveillance activities. A diploma is required, with further education such as a Bachelor's degree preferred but not required. No specific certifications are mentioned as required for this position.

Large Corporate Sales (R-16905)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking a Strategic Account Manager for their Bengaluru office. The role involves identifying new business opportunities, making presentations to CFO/CXO level individuals, managing accounts from lead generation to final delivery, organizing events for customer acquisition, and maintaining a strong sales pipeline. The ideal candidate should have an MBA or relevant postgraduation, 3+ years of corporate B2B sales experience, knowledge of local commercial and industrial belts, strong analytical skills, excellent communication skills, and proficiency in MS Excel, PowerPoint, and Word. The role requires working cohesively with team members, direct supervision from the RM, and primary external interactions with decision-makers at MNCs, large Indian corporates, PSUs, and banks. Primary internal interactions include the operations team, finance, HR, facility, and IT infrastructure heads of other SBUs.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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