Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

QA Engineer

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a QA Engineer for Food and Supermarket product testing. The role involves developing test plans, collaborating with teams, debugging and reporting issues, automating testing, and enhancing the automation framework. The ideal candidate should have a degree in Computer Science or related fields, 3+ years of experience in QA engineering, and proficiency in testing iOS, Android apps, and Backend APIs. Grab offers a supportive work environment with global benefits, including term life insurance, comprehensive medical insurance, and flexible work arrangements.

Senior Data Reliability Engineer

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a motivated and experienced Platform Engineer to join their team. The role involves ensuring the operational availability, security, performance, scalability, efficiency, monitoring, and integrity of Everbridge's data tier. The ideal candidate will have 3+ years of experience in production database and site reliability administration, devops, or SaaS technical operations. They should be proficient with Terraform, Salt, MongoDB, and any CI toolkit. Experience with AWS, coding in at least one programming language, and knowledge of database health monitoring, auditing, alerting, and diagnostics are preferred. Everbridge is an equal opportunity employer committed to fostering a diverse and inclusive work environment.

Senior SQA Engineer

Company: Dubizzle Labs

Location: Other US Location

Posted Jan 27, 2025

Dubizzle Labs is expanding its Pakistan engineering office and seeks experienced Software Quality Assurance professionals. The ideal candidate should have 3+ years of experience in testing web and mobile apps, participating in all aspects of SDLC, and advocating for quality. They should be able to write test cases, perform black box and white box testing, and lead process improvements. Knowledge of Security Testing, AgileScrum, REST API testing, SQL, and new testing tools is required. The candidate must have a startup mindset, strong project management skills, and the ability to work effectively in a team.

SQA Engineer

Company: Dubizzle Labs

Location: Other US Location

Posted Jan 27, 2025

Dubizzle Labs is expanding its Pakistan engineering office and seeks experienced Software Quality Assurance professionals. The ideal candidate should have 1+ years of experience in testing web and mobile apps, participating in all aspects of SDLC, and advocating for quality. They should be able to write test cases, perform black box and white box testing, and manage release processes. The candidate must also have experience with Agile/Scrum development process, REST API testing, and strong SQL knowledge. They should possess a startup mindset, strong project management skills, and the ability to work effectively within set deadlines.

Senior Software Developer Engineer in Test

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a highly skilled Software Development Engineer in Test (SDET) with strong JavaScript experience to join their dynamic team. The SDET will design and develop test automation frameworks, collaborate with development teams, and ensure the highest quality of software. Everbridge is a pioneer in the Critical Event Management domain, automating processes to manage critical events that impact people, businesses, and governments, thereby saving lives and assets. The company offers a high-performance culture, opportunities for career growth, and a positive atmosphere that values continuous learning and innovation.

Trapping & Imposition Operator

Company: Varsity Brands

Location: Other US Location

Posted Jan 27, 2025

Varsity Spirit, a leading global source for spirit-related activities including cheerleading, dance team, and performing arts, is seeking a Seasonal Trapping & Imposition Operator. The role involves imposing pages for printing, testing new printing methods, and assisting with production improvements. The company is committed to safety, entertainment, and traditional school leadership, impacting over a million athletes annually. The position is based in Edwardsville, KS, with potential for full-time employment after mid-June. Qualifications include an associates degree, experience with Prinergy, Rampage, Esko, or similar software, and knowledge of prepress and printing technology.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

Cloudflare is seeking an experienced Network Security Engineer to join their team. The role involves providing premium-level support to enterprise customers, diagnosing and resolving complex technical issues, and working with Engineering and Product teams to improve products and tools. The ideal candidate should have a minimum of 4 years of experience in network security or technical support, exceptional troubleshooting skills, strong customer service orientation, and proficiency in various network protocols and tools.

Technical Support Specialist, German

Company: NinjaOne

Location: Other US Location

Posted Jan 27, 2025

As a NinjaOne Technical Support Specialist in Berlin, Germany, you will work with a multinational, industry-leading product support team to provide excellent customer experiences. Your responsibilities include prioritizing customer calls and emails, troubleshooting Windows, Mac, and Linux issues, collaborating with various departments to resolve product issues, and creating product or technology training for internal and external teams. The role requires fluency in German and English, excellent communication skills, and at least 2 years of customer service experience. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Project Manager

Company: Press Ganey

Location: Other US Location

Posted Jan 27, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of human experience and values collaboration, innovation, and customer satisfaction. They are seeking a Project Manager with a Bachelor's degree, industry experience, and prior project management experience to ensure client projects are executed flawlessly. The role involves coordinating projects, nurturing client relationships, and providing exceptional customer service.

Product Operations Associate

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Cryptocom is seeking a Product Operations Associate to coordinate product offerings and manage stakeholder requests. The role involves working with cross-functional teams to improve operational excellence and enhance user experience. The ideal candidate should have strong collaboration skills, attention to detail, and a problem-solving mindset. The company offers a competitive salary, medical insurance, flexible work arrangements, and opportunities for career growth.

Senior Executive, Sales (Klang Valley)

Company: Ninja Van

Location: Other US Location

Posted Jan 27, 2025

The job description outlines responsibilities for Internal Customer Management, Stakeholder Management, and Reporting. The role involves contributing to revenue and objectives, leading sales channels, cultivating a high-performance culture, conducting performance reviews, identifying development programs, fostering trusting relationships, collaborating with stakeholders, and managing a robust territory. The candidate should have a diploma or degree, extensive sales experience, and travel capabilities. Mandarin fluency is an advantage for managing the Chinese market.

Senior Software Engineer (Java/Python/Go) - Delphix ES

Company: Perforce Software

Location: Other US Location

Posted Jan 27, 2025

Perforce Software Inc. is seeking a Senior Software Engineer to join their Ecosystems Development team. The role involves building market-defining products with a focus on product security, hardening, diagnosability, and supportability. The ideal candidate should have strong coding and design skills in Java, Python, or Go, along with analytical debugging and problem-solving skills. The position offers opportunities for process improvements, contributing to best practices, and working with a collaborative and inclusive team. Perforce Software is an Equal Opportunity Employer that values contributions, introduces new opportunities, and rewards employees well.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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